What are the responsibilities and job description for the Server - Carolina Ale House position at Food People Restaurant Group?
Carolina Ale House is seeking talented Servers to join our team in Fort Mill!
The server's primary responsibility is to take food and beverage orders, serve them promptly, and ensure guest satisfaction throughout their meal. This role requires excellent communication skills, a friendly demeanor, and the ability to work effectively in a fast-paced restaurant environment.
Responsibilities:
- Welcome and greet guests with a warm and friendly attitude.
- Familiarize customers with the menu and make appropriate suggestions when requested.
- Take customer orders and relay them accurately to relevant team members.
- Serve food and beverages.
- Pre bus all tables.
- Practice safe alcohol service.
- Thoroughly clean and set tables for the next guests.
- Prepare and deliver the bill to customers, process payments, and provide accurate change.
- Anticipate guests' needs in order to facilitate and enjoyable dining experience.
- Skillfully upsell menu items and promote daily specials to boost sales.
- Fulfill any additional duties assigned or requested.
Qualifications:
- Excellent customer service skills and the ability to exceed customer expectations.
- Ability to work efficiently in a fast-paced environment.
- Demonstrates a positive and cooperative attitude towards teamwork.
- Displays a strong work ethic and is proactive in taking on tasks.
- Flexible availability to work variable shifts, including evenings and weekends.
- Meets the legal age requirement for serving alcohol.
What we offer:
- Highly energetic environment
- Competitive compensation
- Tuition reimbursement*
- Opportunity for advancement
- Flexible schedule
- Dining discounts across brands
