What are the responsibilities and job description for the Event Coordinator position at Fooda?
Overview
We're seeking Event Coordinators to support our growing client roster in markets across the U.S. This role is ideal for candidates with a hospitality or events background who are eager to learn about food service, work with great customers, and support a network of excellent local restaurants.
Key Responsibilities
- Support Fooda events by setting up, tearing down, cleaning equipment and site areas, problem-solving, and ensuring high-quality set-up and customer experience.
- Serve as back-up cashier at Fooda Cafés for team members who have time off, and handle driver responsibilities, delivering equipment and food to Fooda sites.
- Gain competency with Fooda's technology and standard operations procedures.
- Problem-solve issues such as incorrect orders, late deliveries, late restaurant arrivals, or incorrect email communication.
- Troubleshoot technical issues with point-of-sale (POS) system, onsite technology, and TV menu boards.
- Conduct onsite Fooda promotions and mobile app coaching.
- Provide real-time onsite customer service to resolve issues promptly directly with the consumer.
- Facilitate audits of restaurant event set-up to ensure consistency and high quality.
- Escalate issues to Operations Manager when necessary to keep them informed or help problem-solve.
Requirements
- You love building relationships with customers and enjoy customer service.
- You are friendly, high energy, and love interacting with other people.
- You are savvy with technology and will be comfortable in a fast-paced environment.
- You are resourceful, exhibit grace under pressure, and know you're capable of finding solutions.
- You are a strong communicator and self-starter.
- You are organized and detail-oriented. Type-A personality is a plus.
- You're someone who knows the local territory and gets around efficiently in your own car.
- You're looking for a steady part-time job (between 5 - 25 hours per week) during regular business hours and value flexibility.
What We Offer
- Competitive wages.
- Paid time off.
- A flexible part-time schedule (5 – 25 hours per week).
- 401k Retirement Savings Plan with company match.
- Pre-tax commuter expense benefit.
- Long-term opportunities for advancement within Fooda.
- Networking opportunities for work or career with local restaurants.
- A fulfilling, challenging work experience and free food.
