What are the responsibilities and job description for the Event Logistics Specialist position at Fooda?
About Our Company
Fooda is a leading provider of workplace food programs, dedicated to making mealtime enjoyable for employees. With a network of over 2,000 local restaurants, we deliver fresh, chef-prepared meals to offices across the US. Our goal is to create a positive dining experience for our clients' employees.
We're currently seeking Event Coordinators to join our team in various markets. This role is ideal for individuals with a background in hospitality or events who are eager to learn about food service and work with great customers.
Your Key Responsibilities
- Assist with Fooda events, including setup, teardown, and ensuring high-quality customer experiences.
- Support colleagues as back-up cashiers at Fooda Cafés and handle driving responsibilities, delivering equipment and food to Fooda sites.
- Become proficient with our technology and standard operations procedures.
- Solve issues related to incorrect orders, late deliveries, restaurant arrivals, or email communication errors.
- Troubleshoot technical problems with our point-of-sale (POS) system, onsite technology, and TV menu boards.
- Develop and implement on-site promotions and mobile app coaching for Fooda.
- Provide exceptional customer service to resolve issues directly with consumers.
- Audit restaurant event setups to ensure consistency and quality.
- Escalate issues to Operations Managers when necessary for further assistance.
About You
- You're passionate about building relationships with customers and delivering outstanding customer service.
- You're a people person, always ready to engage with colleagues and clients.
- You're tech-savvy and confident working in a fast-paced environment.
- You're resourceful and composed under pressure, always finding creative solutions.
- You're an effective communicator and motivated individual.
- You're highly organized and detail-oriented, with a focus on delivering results.
- You have knowledge of the local area and are efficient with transportation.
- You're looking for a steady part-time job with flexibility during regular business hours.
- Prior catering or serving experience is a significant advantage.
Our Benefits
- Competitive wages.
- Paid time off.
- A flexible part-time schedule (5-25 hours per week).
- 401k Retirement Savings Plan with company match.
- Pre-tax commuter expense benefit.
- Long-term opportunities for growth within Fooda.
- Networking opportunities with local restaurants.
- A fulfilling and engaging work experience, complete with free food.
