Data Management Specialist

*** This position reports to 800 Tidewater Drive, Norfolk, VA and is not remote work eligible.***

About Us:

Since 1981, the Foodbank of Southeastern Virginia and the Eastern Shore has proudly provided more than 400 million meals to our neighbors in need. Serving eleven cities and counties where one in ten neighbors are food insecure, we play a vital role in the fight against hunger by collecting, storing, and distributing nutritious food. In addition, we focus on long-term solutions towards self-sufficiency by addressing the root causes of hunger. Our mission is supported by a dedicated network of volunteers, generous donors, and compassionate community partners. Together, we strive to ensure that no one in our community goes to bed hungry. To learn more, visit foodbankonline.org or find us on Facebook, Instagram, LinkedIn, X, and TikTok.

Position Overview:

The Data Analyst will play a key role in advancing the Foodbank’s data initiatives by providing comprehensive support in the areas of data collection, management, analysis, and research. In this position, you will partner with internal teams to develop procedures for enhanced data management, identify insightful metrics, and deliver timely reporting. You will collaborate across departments at the Foodbank and will work closely with our inventory, fundraising, and service insights systems.

As a member of the Data Intelligence team, you will also assist with researching and recommending new tools or strategies that enhance data quality and improve organizational efficiencies. Additionally, you will serve as a leader for technology implementations, providing essential training to on-site and off-site partners.

Duties and Responsibilities:

· Collaborate with internal teams to provide insightful reports that measure progress, support revenue generation, and ensure compliance with external stakeholder requirements.

· Work within multiple databases to extract relevant data, employing a range of tools to manipulate, process, and visualize significant findings.

· Support the management of Foodbank systems and databases by documenting current procedures and developing improved policies that promote data integrity.

· Assist with the roll-out of any new technologies which aim to improve data collection, quality, integration, or analysis.

· Conduct individual and group training sessions for both on-site and off-site teams, create relevant training materials, and participate in off-site events as necessary.

· Consult with internal teams to assess data-related needs and work with the Data Intelligence team to create effective solutions.

· Design and write clear, accessible reports and dashboards that deliver essential information and highlight new findings.

· Effectively communicate insights based on analysis to Foodbank staff and leadership.

· Maintain current datasets and research trends related to organizational goals, including food insecurity statistics and fundraising trends.

· Interact with external partners and vendors to support any data-related activities.

· Create and document Standard Operating Procedures related to database administration, reporting, and analytics.

· Balance multiple projects and manage competing reporting requirements.

Working Hours:

• Full-time, non-exempt
• Monday-Friday, with evenings and weekends as needed.

Qualifications:

· Bachelor’s degree in a related field.

· Advanced proficiency in Excel, with experience using additional tools to manipulate large datasets and extract insights.

· Familiarity with data visualization platforms such as Tableau or comparable software.

· Experience with enterprise resource planning solutions. Microsoft Dynamics NAV preferred.

· Experience with mapping software to visualize and communicate insights about the Foodbank’s service area.

· Background in data analytics and working with multiple databases.

· Excellent technology skills and the ability to quickly learn new systems.

· Strong attention to detail.

· Effective communication skills, with experience leading training sessions.

· Proven ability to manage multiple projects and meet ongoing deadlines.

· Passion for the Foodbank’s mission and an interest in using data to advance the organization’s goals.

Compensation:

· Starting salary: $50,000

Featured Benefits:

· Medical insurance

· Vision insurance

· Dental insurance

· Generous paid time off

· 11 paid holidays

· One-week paid office closure

· 401(k)

· Employee development

How to Apply:

Complete the application at Career Opportunities or email a resume and cover letter to orfrecruiting@foodbankonline.org with the subject: Data Analyst

The Foodbank of Southeastern Virginia and the Eastern Shore is committed to the full inclusion of all qualified individuals. If reasonable accommodation is needed to complete the application process, please contact the employer directly at orfrecruiting@foodbankonline.org.

The Foodbank of Southeastern Virginia and the Eastern Shore is an Equal Opportunity Employer. The Foodbank encourages applications from qualified persons of every race, ethnicity, national origin, religion, sex, age, veteran status, sexual orientation, and disability.

Job Type: Full-time

Pay: $50,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Disability insurance
• Health insurance
• Life insurance
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• Weekends as needed

Ability to Relocate:

• Norfolk, VA 23504: Relocate before starting work (Required)

Work Location: In person

Salary : $50,000