What are the responsibilities and job description for the Front Desk Receptionist position at Foot and Ankle Specialists?
The Medical Front Desk Receptionist provides essential support and administrative services to the office, the doctors, and the patients in a fast-paced Doctor's office. This person will be involved in various tasks, including patient customer service, scheduling, data entry, managing electronic health records, and patient education.
Required Skills and Experience :
- High School Diploma / GED equivalent
- Ability to establish and maintain effective working relationships with patients, other employees, and the public
- 2 years' admin support in a medical environment is preferred
- Knowledge about health insurance, pre-authorization, insurance verification, medical terminology, CPT codes, and ICD-9 codes preferred
- Must have excellent customer service skills
- Able to work in a fast-paced and demanding work environment
- Must demonstrate a strong work ethic and maintain professionalism at all times
- Must have a team mentality, flexibility, and willingness to learn
- The ability to communicate effectively, multi-task, and work under pressure is the key to success in this position, which also requires attention to detail and a commitment to achieving consistent customer satisfaction.
- The ability to uphold HIPAA compliance is mandatory.
- Must exercise good judgment and discretion
- Technologically savvy and familiar with Microsoft Office products, including :
- Google Workspace
- Word
- Excel
Essential Functions / Responsibilities (other duties may be assigned) :
Physical Requirements :
The physical demands described here represent those that must be met by an employee to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform essential duties. While performing the duties of this job, the employee is regularly required to sit, talk, hear, and use hands to write, type, or operate office equipment. The employee is occasionally required to reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl, and smell. The employee is required to perform repetitive motions, including reaching above the head and typing. The employee must occasionally lift up to 50 pounds and / or carry objects weighing up to 25 pounds. Specific vision abilities required by this job include peripheral vision, depth perception, and the ability to adjust focus.
Benefits Offered :
Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
