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Medical Administrative Receptionist/Medical Assistant

Foothills Pain Management Clinic
Rancho Cucamonga, CA Full Time
POSTED ON 4/12/2025
AVAILABLE BEFORE 6/10/2025

Busy Pain Management Office looking for a Medical Assistant to cover FRONT-DESK for Check in and Check Out. Position will be full time and pay DOE. We have 2 MD's and 5 Mid-level Clinicians. Multiple offices this position is for the Rancho Cucamonga with travel to other office in Pomona, Covina, West Covina and LA for Training and Coverage if necessary.

Job Responsibilities:

Answer Heavy Phone Lines

Assist Clinician with Needs for Patient Care

Explaining treatment procedures to patients

Scheduling of Appointments for Office and Procedures

Assist Clinician in preparing Prescriptions

Authorizing prescription refills as directed

Prior Authorizations for Non-Covered Medication

Answer patients’ queries and ensure quality customer service

Collection of Samples for Drug Screening

Using computer applications, EHR system (Allscripts Pro)

Direct Phone Calls to Appropriate Extension

Take Complete Messages

Greeting patients and provide patient care

Updating and electronically filing patient medical records

Scheduling appointments for Office and Procedures

Scheduling New Patient's to ensure Office Schedule is FULL

Medical Records Processing Requests and Collecting Payment

Maintaining Spreadsheets of work

Communicating with Referring Physicians to ensure Medical Records are Received for New Patients

Handling correspondence

Knowledge of ICD-10 and CPT Coding

Authorization Submission to multiple Insurance via paper and Electronic

Review of Authorization to Ensure services are Covered

Verify Eligibility and Benefits

Requirements:

Completion of a Medical Assistant Course with Certification or Degree (Preferred but NOT Required with Experience)

Proven work experience as a Medical Assistant in Front and Back Office

Knowledge of healthcare operations

Familiarity with Medical and Insurance Legislation

Excellent organizational and multitasking skills

Customer-oriented communication skills

Bilingual in Spanish

You will perform various tasks on a daily basis. So, you should be able to multitask and prioritize. We also expect you to handle sensitive information confidentially. If you are able to combine exceptional communication skills with an ability to perform ‘behind the scenes’ tasks, we would like to meet you. Ultimately, you should be able to ensure our medical facility’s smooth operation by accurately completing administrative tasks in a timely manner.

Only Serious Candidates Apply. Please apply with several dates of Availability for an interview.

Follow ALL OSHA Standards Proof of COVID Vaccination Required

Job Type: Full-time

Pay: $18.00 - $19.00 per hour

Expected hours: 40 per week

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Medical Specialty:

  • Pain Medicine

Schedule:

  • 8 hour shift
  • Monday to Friday

Language:

  • Spanish (Preferred)

Willingness to travel:

  • 50% (Preferred)

Work Location: In person

Salary : $18 - $19

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