Patient Coordinator - Foothills Pediatric Dentistry

Patient Care Coordinator Wanted: Join Our Dynamic Team!

We are looking for a highly motivated and personable Patient Care Coordinator to become an integral part of our vibrant dental practice. If you have a passion for providing exceptional patient service and excel in a fast-paced environment, we invite you to apply!

Job Summary:

As a Patient Care Coordinator, you will play a vital role in managing patient interactions, coordinating appointments, and ensuring seamless operations within our office. This position requires excellent communication skills, a friendly demeanor, and meticulous attention to detail to support our clinical team and enhance the patient experience.

Key Responsibilities:

• Patient Interaction: Warmly greet and assist patients in person and over the phone, ensuring a welcoming and professional atmosphere.
• Appointment Scheduling: Efficiently handle patient appointments, including scheduling, rescheduling, and confirming, to maintain a smooth workflow.
• Patient Records: Accurately maintain and update patient records while ensuring confidentiality and compliance with HIPAA regulations.
• Communication: Serve as the key liaison between patients and dental staff, conveying clear and effective information about treatment plans, procedures, and follow-up care.
• Customer Service: Address and resolve patient concerns and complaints with professionalism to guarantee a positive patient experience.

Qualifications:

• Prior experience in a dental office is preferred.
• Strong organizational skills and attention to detail.
• Excellent communication and interpersonal skills.
• Basic computer proficiency.
• Knowledge of dental terminology, procedures, and insurance processes.
• Ability to multitask and thrive in a fast-paced setting.
• Positive attitude and a commitment to delivering outstanding patient care.

Benefits:

• Competitive hourly pay
• 401(k) with matching contributions
• Health insurance options
• Employee discounts
• Paid sick time and paid time off
• Professional development assistance

Schedule:

• Monday to Thursday with occasional Fridays
• Travel required between our Longmont and Thornton locations

How to Apply:

If you are ready to contribute to a thriving dental practice and are committed to providing excellent patient care, we’d love to hear from you!