What are the responsibilities and job description for the Advisor Experience and Operations Coordinator position at Fora Travel?
About Fora
Fora is the modern travel agency, redefining what it means to be a travel advisor in today’s world. We’re a next-generation platform that provides a comprehensive, business-in-a-box solution—combining cutting-edge technology, personalized training, a vibrant community, and exclusive industry partnerships—all designed to empower anyone with a passion for travel to turn that passion into a thriving business. Whether you're a travel enthusiast or an experienced professional, Fora equips you with everything needed to launch and scale a successful travel advisory business, making it the ultimate way to align work with your lifestyle.
At the heart of Fora is our mission: to enable 100,000 entrepreneurs to transform their love for travel into a fulfilling full-time or part-time career, offering unparalleled flexibility, autonomy, and support. We believe that everyone, from seasoned travel professionals to first-time entrepreneurs, can build a career that’s both profitable and aligned with their passions.
Our platform combines innovative technology with the human touch, offering:
Fora is a mission-driven company that believes in the power of entrepreneurship, community, and passion. As we continue to grow, we are looking for more talented and like-minded individuals to join our team - people who are excited about transforming the travel space and helping us scale our vision globally.
About The Role
We are seeking an organized and detail-oriented operations coordinator to support multiple critical functions across our advisor experience team. This role will be instrumental in ensuring our advisor training, onboarding, and community initiatives run smoothly and effectively. The ideal candidate is highly organized, possesses exceptional attention to detail, and excels at juggling multiple priorities while maintaining strong communication across teams. Reporting to the Head of Operations (Advisor Experience), this role will help cultivate a seamless experience for both new and established advisors through coordinated training, onboarding management, and community support.
This is an exciting opportunity for an early-career professional who is looking to contribute meaningfully to a fast-growing travel tech company. You'll gain insider knowledge of the travel industry while working alongside experienced professionals who are transforming how travel advisors operate. Your work will directly impact thousands of travel advisors and ultimately enhance the travel experiences of countless customers around the world.
Key Responsibilities
Calendar & Schedule Management
Salary: $55-$65k equity
Our Values
We’re forging our own path
Fora has always been about driving change within the industry. We’re not interested in maintaining the status quo.
We’re stronger together
Community is our cornerstone and collective power is our strength. We believe we can all go further when we operate together, using our combined leverage to unlock better opportunities and outcomes for our advisors, partners, and travelers.
We believe in technology
We believe technology is an answer to some of the most fundamental challenges the travel industry faces. We believe advancements in AI, bold investments in our platforms, and a world-class data infrastructure will transform the work of our advisors and our partners, while creating better travel experiences for travelers.
We’re here to serve
We operate in service of our community and believe that when they’re empowered to focus on what they do best, we all win. It’s why we relentlessly advocate for our advisors and prioritize their best interest every step of the way.
We mean business
Fora is equal parts fun, meaningful work and serious travel business. We’re unlocking opportunities for thousands of travel entrepreneurs, delivering a stream of high-quality guests at scale for our partners, and providing a superior travel experience for our travelers. It’s a better equation for the future of our industry.
You must have authorization to work in the United States. Fora is unable to assist applicants with obtaining work authorization.
EQUAL OPPORTUNITY
Fora is committed to an equitable hiring process and an inclusive work environment. BIPOC and traditionally underrepresented candidates are strongly encouraged to apply. We will not discriminate and will take action to ensure against discrimination in employment, recruitment, advertisements for employment, compensation, termination, upgrading, promotions, and other conditions of employment against any employee or job applicant on the bases of race, color, gender, national origin, age, religion, creed, disability, veteran's status, sexual orientation, gender identity, gender expression or any other characteristic protected by law.
Fora is the modern travel agency, redefining what it means to be a travel advisor in today’s world. We’re a next-generation platform that provides a comprehensive, business-in-a-box solution—combining cutting-edge technology, personalized training, a vibrant community, and exclusive industry partnerships—all designed to empower anyone with a passion for travel to turn that passion into a thriving business. Whether you're a travel enthusiast or an experienced professional, Fora equips you with everything needed to launch and scale a successful travel advisory business, making it the ultimate way to align work with your lifestyle.
At the heart of Fora is our mission: to enable 100,000 entrepreneurs to transform their love for travel into a fulfilling full-time or part-time career, offering unparalleled flexibility, autonomy, and support. We believe that everyone, from seasoned travel professionals to first-time entrepreneurs, can build a career that’s both profitable and aligned with their passions.
Our platform combines innovative technology with the human touch, offering:
- Best-in-class training programs to help agents develop expert knowledge, no matter their starting point.
- A powerful suite of tools for booking, client management, and marketing, ensuring agents can focus on delivering exceptional travel experiences.
- Access to an engaged community of fellow advisors, fostering collaboration, support, and shared learning.
- Exclusive partnerships with top travel brands, providing access to competitive rates, perks, and experiences that elevate advisors’ offerings.
Fora is a mission-driven company that believes in the power of entrepreneurship, community, and passion. As we continue to grow, we are looking for more talented and like-minded individuals to join our team - people who are excited about transforming the travel space and helping us scale our vision globally.
About The Role
We are seeking an organized and detail-oriented operations coordinator to support multiple critical functions across our advisor experience team. This role will be instrumental in ensuring our advisor training, onboarding, and community initiatives run smoothly and effectively. The ideal candidate is highly organized, possesses exceptional attention to detail, and excels at juggling multiple priorities while maintaining strong communication across teams. Reporting to the Head of Operations (Advisor Experience), this role will help cultivate a seamless experience for both new and established advisors through coordinated training, onboarding management, and community support.
This is an exciting opportunity for an early-career professional who is looking to contribute meaningfully to a fast-growing travel tech company. You'll gain insider knowledge of the travel industry while working alongside experienced professionals who are transforming how travel advisors operate. Your work will directly impact thousands of travel advisors and ultimately enhance the travel experiences of countless customers around the world.
Key Responsibilities
Calendar & Schedule Management
- Maintain and optimize our advisor training calendar, ensuring all sessions have confirmed facilitators and updated materials
- Adjust timing and cadence for holidays and special events, preventing scheduling conflicts
- Collaborate with editorial and travel operations teams to develop quarterly destination training schedules
- Coordinate new advisor orientation (“Cohort”) sessions and facilitator schedules
- Identify and resolve coverage gaps or last-minute facilitator changes
- Ensure facilitators and Cohort Leaders have all materials needed prior to their session or Cohort start date
- Coordinate with industry partners for webinar facilitation, ensuring they are prepared for their webinar and are able to successfully join the webinar Zoom on time
- Craft and distribute weekly training announcement emails to the advisor community
- Work with the Advisor Community team to send chapter member invitations and updated rosters to chapter leaders monthly
- Liaise between teams to ensure smooth information flow across training, onboarding, and community functions
- Coordinate our video editing workflow, tracking post-production deadlines and ensure timely delivery
- Upload finalized training content to the advisor portal
- Ensure consistent quality and branding across all advisor-facing content
- Bachelor's degree required, or equivalent professional experience
- 1 years of professional experience, preferably in a coordinator or assistant role
- Exceptional organizational skills with meticulous attention to detail
- Strong written and verbal communication abilities
- Proficiency with Google Workspace and ability to quickly learn new software tools
- Self-motivated with the ability to manage multiple deadlines and priorities simultaneously
- Problem-solving mindset with proactive approach to identifying and resolving issues
- Develop transferable skills across operations, communication, and project management
- Work with a diverse, passionate team of travel and tech enthusiasts
- See the direct impact of your work on advisor success and satisfaction
- Gain valuable exposure to multiple aspects of a fast-growing travel tech startup
Salary: $55-$65k equity
- Unlimited vacation
- Health Insurance (including an option completely covered by Fora HQ)
- Dental & Vision Insurance
- 401k plan
- Commuter Benefits
- Classpass Membership & Gym Access
- Supplemental Life Insurance
- Stock Options
Our Values
We’re forging our own path
Fora has always been about driving change within the industry. We’re not interested in maintaining the status quo.
We’re stronger together
Community is our cornerstone and collective power is our strength. We believe we can all go further when we operate together, using our combined leverage to unlock better opportunities and outcomes for our advisors, partners, and travelers.
We believe in technology
We believe technology is an answer to some of the most fundamental challenges the travel industry faces. We believe advancements in AI, bold investments in our platforms, and a world-class data infrastructure will transform the work of our advisors and our partners, while creating better travel experiences for travelers.
We’re here to serve
We operate in service of our community and believe that when they’re empowered to focus on what they do best, we all win. It’s why we relentlessly advocate for our advisors and prioritize their best interest every step of the way.
We mean business
Fora is equal parts fun, meaningful work and serious travel business. We’re unlocking opportunities for thousands of travel entrepreneurs, delivering a stream of high-quality guests at scale for our partners, and providing a superior travel experience for our travelers. It’s a better equation for the future of our industry.
You must have authorization to work in the United States. Fora is unable to assist applicants with obtaining work authorization.
EQUAL OPPORTUNITY
Fora is committed to an equitable hiring process and an inclusive work environment. BIPOC and traditionally underrepresented candidates are strongly encouraged to apply. We will not discriminate and will take action to ensure against discrimination in employment, recruitment, advertisements for employment, compensation, termination, upgrading, promotions, and other conditions of employment against any employee or job applicant on the bases of race, color, gender, national origin, age, religion, creed, disability, veteran's status, sexual orientation, gender identity, gender expression or any other characteristic protected by law.
Salary : $55,000 - $65,000
