Operations Project Manager

Job Description

Job Description

Description : About the Role

The Operations Project Manager supports smooth operations across the organization, with a priority focus on broadcast and merchandise project management. They are responsible for bringing Storm basketball to life through local broadcast, and the Storm brand to life through compelling merchandise offerings. They manage complex, cross-departmental projects, ensuring no detail is overlooked, evaluate and implement systems and processes to ensure alignment across departments, communicate clearly with internal and external stakeholders to drive projects to completion, and support the organization’s growth with strategic execution. They manage relationships and solve problems balancing different departmental priorities including revenue generation, brand, and operational lift.

Key areas of focus include broadcast and merchandise operations. They will work closely with vendors, contracted talent, and the corporate partnerships and marketing departments to ensure the Storm produce a compelling show and that contracted broadcast assets are fulfilled. They will collaborate with our merchandise partner to grow the merchandise line of business and bring the Storm brand to fans through both online and in person sales efforts.

Essential Duties and Responsibilities include the following. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

Broadcast Operations – Coordinate production, talent, technology, marketing assets, and corporate partnerships to ensure home and away broadcasts operate smoothly. Ensure games are on-air, as planned.

• Manage vendor relationship with broadcast production partner. Establish, maintain, and refine systems and processes to ensure alignment between internal departmental needs and vendor execution.
• Act as primary point of contact for all internal and external stakeholders regarding broadcast show, staffing, and operations.
• Work closely with corporate partnerships department to manage local broadcast partner relationship, secure all contracted assets (reads, spots, graphics, etc.) for broadcast & ensure delivery. Through cross-department collaboration own and submit the broadcast grid, reads and spot log for all locally televised games.
• Collect proof of performance documentation to support both Corporate Partnerships and business plan reporting.
• Work closely with marketing and other revenue departments and the WNBA to ensure priority content and stories are shared in local broadcasts. Collaborate with Director of Business Operations to opportunistically leverage in-arena assets and plans to enhance broadcast show (and vice versa).
• League Vendors – Manage relationships with broadcast-related league-mandated vendors (e.g. Hawkeye) to ensure that game requirements are met, positive relationship is maintained and operations function smoothly.
• Proactively research and solicit feedback to continually improve our broadcast show and create a spectacular and engaging viewership experience.
• Assist with national broadcast execution as needed

Merchandise Project Management – Coordinate with Merchandise partner, BDA, Storm marketing, and internal finance department to order, plan, promote, and execute annual merchandise strategy to reach goals.

Additional Responsibilities

Requirements : Education :

Undergraduate degree in business, sports management, media, or related field preferred.

Related experience :

COMPETENCIES :

SKILLS :

To perform this job successfully, an individual should have knowledge of the Microsoft Office Suite and be technologically fluent across many software platforms and operating systems. They need to have experience managing systems to support complex, multi-stakeholder project management. They must be extremely detail oriented.

Physical Demands :

While performing the duties of this Job, the employee is regularly required to lift and / or move up to 50 pounds. The employee is regularly required to stand for long periods of time; walk; use hands to finger, handle, or feel; balance; bend and reach with hands and arms; use feet to operate foot pedal operation; and talk or hear. Occasionally required to climb ladders, sit, stoop, kneel, squat, crouch, or crawl. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

Work Environment :

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee is often exposed to a loud and visually stimulating work environment. The noise level on gamedays in this work environment is very loud.

Equal Employment Opportunity Employer

Force 10 Hoops, LLC DBA Seattle Storm is an equal opportunity employer, dedicated to a policy of non-discrimination in employment on any basis including race, color, age, sex, religion, national origin, disability, veteran’s status, sexual orientation, or gender identity / expression.

This organization participates in E-Verify.

ABOUT THE WNBA SEATTLE STORM ORGANIZATION :

Force 10 Hoops, LLC DBA Seattle Storm is a storied franchise in the Women's National Basketball Association (WNBA), proudly boasting four WNBA Championships to its name. Our rich history and commitment to excellence have made us a force to be reckoned with in women's professional basketball. The Seattle Storm stands as a symbol of dedication, determination, and empowerment, both on and off the court. In 2024 we opened our brand new Center for Basketball Performance which houses our team, front office and basketball operations staff.