What are the responsibilities and job description for the Customer Experience Specialist position at Forcht Bank?
Job Description
The Bank Teller (Concierge Banker I) is responsible for assisting the assigned Banking Center in meeting and/or exceeding branch profitability goals by generating new and/or managing existing customers and ensuring that efficient, professional, and quality VIP service is delivered through the handling of various financial transactions whether in person or by telephone.
Some of the key responsibilities include:
- Develop and maintains customer relationships by calling on prospective customers, identifying prospects, establishing suitable methods of contact and determining appropriate products and/or services.
- Perform day-to-day operations at a level that helps to achieve satisfactory scores on branch audits.
- Refer opportunities to ancillary lines of business.
