Operations and Go To Market Manager

Ford Component Sales, LLC (FCS) is a wholly owned subsidiary of Ford Motor Company aligned with the Ford Customer Service Division (FCSD). We are a flexible sales organization that directs resources toward revenue opportunities identified by FCSD.  

We are seeking a dynamic and organized professional to join our team in a hybrid role that bridges operations and go-to-market (GTM) strategy execution. As the Operations & Go-To-Market Manager, you will be the quarterback of our GTM initiatives for new commercial & fleet offerings, collaborating with Ford Pro, VP marketing & other stakeholders to ensure successful program launches. Additionally, you will be responsible for tracking key mod center and program metrics through daily and weekly reporting, supporting operational efficiency, assisting with pricing and cost updates, and driving the success of our programs.

ESSENTIAL FUNCTIONS    

• Reporting & Analytics:
  • Create and maintain daily, weekly, and monthly reports to track mod center and sales performance metrics.
  • Analyze data to identify trends and opportunities for improvement across operations and GTM activities.

• Go-to-Market / Business Development Activities:
  • Serve as the primary driver for GTM initiatives, ensuring alignment and collaboration between Ford Component Sales, VP, and the Ford Pro team.
  • Proactively communicate priorities with appropriate field teams, and work with marketing to develop accessories marketing assets.
  • Benchmark market offerings to ensure robust product cycles.
• Operational Support:
  • Support the operational aspects of team programs, ensuring efficiency and consistency across workflows.
  • Identify and implement process improvements to optimize program effectiveness.
  • Develop reporting to help track key KPIs.
  • Assist with pricing updates.

 EDUCATION AND EXPERIENCE   

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Travel is required for 20% of the time.

• Bachelor’s Degree and 5 years of experience in similar roles
• Proven experience in operations, marketing, sales enablement, or a related field.
• Strong organizational and project management skills.
• Detail oriented with a continuous improvement mindset.
• Exceptional communication and collaboration skills.
• Ability to present in front of customers, dealers, and internal stakeholders across many forums.
• Proficient in data analysis tools (e.g., Excel, Power BI (Power BI a plus)).
• Ability to thrive in a fast-paced, hybrid role with competing priorities.
• Must be able to navigate between “white space” and established operations.

We offer an attractive and competitive compensation and benefits package, which includes medical, dental, vision, paid holidays, 401(k), disability, and tuition reimbursement assistance. If you take pride in your work and are committed to personal and professional success, we want to talk to you. Please visit www.fordcomponentsalesllc.com to learn more.   

FCS is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law