What are the responsibilities and job description for the Business Development Center Representative position at Ford of Elizabethton?
Overview
We are seeking a motivated and dynamic Business Development Center Representative to join our team. In this role, you will be responsible for driving sales and enhancing customer engagement through effective communication and relationship-building strategies. You will play a pivotal role in our dealership’s growth by reaching out to potential customers, managing leads, and contributing to the overall success of our sales pipeline.
Responsibilities
- Conduct inbound and outbound sales calls to prospective customers, introducing them to our products and services.
- Utilize upselling techniques to maximize sales opportunities during customer interactions.
- Maintain a detailed understanding of dealership offerings to effectively communicate benefits to potential clients.
- Manage and track leads through the sales pipeline, ensuring timely follow-ups and updates.
- Collaborate with the sales team to develop strategies for improving outreach efforts and increasing conversion rates.
- Provide exceptional customer service by addressing inquiries and resolving issues promptly.
Experience
- Previous experience in outbound sales or cold calling is preferred, particularly within the automotive industry or dealership environment.
- Multilingual abilities are a plus, enhancing communication with a diverse clientele.
- Familiarity with automotive sales processes and terminology is beneficial but not required.
- Excellent public speaking skills to confidently present information to potential clients.
Join us in this exciting opportunity where your skills in sales and customer engagement can make a significant impact on our dealership's success!
Job Type: Full-time
Pay: $49,835.00 - $57,206.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
Supplemental Pay:
- Bonus opportunities
Work Location: In person
Salary : $49,835 - $57,206