Demo

Technical IT Product Manager - NA Vehicle Order Management

Ford
Dearborn, MI Full Time
POSTED ON 3/2/2025
AVAILABLE BEFORE 5/26/2025

Job Description

We are the movers of the world and the makers of the future. We get up every day, roll up our sleeves and build a better worldtogether. At Ford, we're all a part of something bigger than ourselves. Are you ready to change the way the world moves?

Enterprise Technology plays a critical part in shaping the future of mobility. If you're looking for the chance to leverage advanced technology to redefine the transportation landscape, enhance the customer experience and improve people's lives, this is the opportunity for you. Join us and challenge your IT expertise and analytical skills to help create vehicles that are as smart as you are.

In this position...

We are seeking a highly skilled and experienced Technical IT Product Manager for our North America Vehicle Order Management Product team. The ideal candidate will have a strong background in IT product management and possess advanced skills in Google Cloud Platform (GCP). This role requires a professional with excellent collaboration skills, capable of managing the end-to-end lifecycle of IT products, from conception to deployment, ensuring alignment with business goals and customer needs.

The team is normally onsite 3 days / week in our Dearborn, MI office.

Responsibilities

What you'll do...

  • Roadmap Planning : Develop and maintain a detailed product roadmap, working closely with product owners and end users to ensure alignment with business goals and customer needs.
  • Develop and maintain a comprehensive product backlog : Create user stories, epics, and features, ensuring alignment with the product roadmap and business goals.
  • Stakeholder Management : Collaborate with internal stakeholders, including product owners, software engineers, end users, and customer support, to gather requirements, prioritize features, and ensure successful product delivery.
  • Product Development : Oversee the product development lifecycle, including defining requirements, creating user stories, and working closely with engineering teams to deliver high-quality products on time.
  • UI Workflow Design and Development : Lead the design and development of user interfaces and workflows to ensure intuitive and efficient user experiences.
  • GCP Expertise : Utilize advanced skills in Google Cloud Platform to design, implement, and manage cloud-based solutions, ensuring scalability, reliability, and security.
  • SRE and DORA Practices : Implement Site Reliability Engineering (SRE) practices and leverage DevOps Research and Assessment (DORA) metrics to enhance product reliability, performance, and deployment efficiency.
  • Data-Driven Decision Making : Leverage data analytics and user feedback to make informed decisions about product features, enhancements, and prioritization.
  • Agile Methodology : Implement and promote Agile best practices to ensure efficient and effective product development processes.
  • Performance Monitoring : Establish KPIs and metrics to monitor product performance and drive continuous improvement.
  • Customer Focus : Ensure that customer needs and feedback are at the forefront of product development efforts, enhancing user experience and satisfaction.
  • Overall Product Support : Provide comprehensive support for the product, including post-launch maintenance, troubleshooting, and continuous improvement.

Qualifications

You'll have...

  • Bachelor's degree or a combination of education and equivalent work experience
  • 5 years of Product Management experience, with duties including but not limited to :
  • Experience in Agile methodologies (Scrum, Kanban).

  • Excellent analytical and problem-solving abilities, with a data-driven approach to decision-making.
  • Strong verbal and written communication skills, with the ability to articulate complex technical concepts to non-technical stakeholders.
  • Proven ability to lead cross-functional teams and manage multiple projects simultaneously.
  • Deep understanding of customer needs and the ability to translate them into actionable product features.
  • Excellent collaboration skills, with a track record of working effectively with cross-functional teams and stakeholders.
  • 2 years as a Product Manager / Owner focused on cloud-based solutions. Google Cloud Platform (GCP) is preferred, but experience with other cloud platforms (AWS, Azure) is acceptable.
  • Even better, you may have...

  • Master's Degree in Computer Science, Computer Engineering, Business Administration or related field
  • Google Cloud Platform (GCP) certification is highly desirable.
  • Experience in designing and implementing data models to support product features and analytics.
  • Knowledge and experience in implementing SRE practices and utilizing DORA metrics.
  • Previous experience in the automotive industry, particularly in vehicle ordering systems, is a plus.
  • A track record of driving innovation and delivering cutting-edge solutions in a fast-paced environment.
  • Experience building UI / UX workflow design and development.
  • You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply!

    As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like : will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder...or all the above? No matter what you choose, we offer a work life that works for you, including :

  • Immediate medical, dental, and prescription drug coverage
  • Flexible family care, parental leave, new parent ramp-up programs, subsidized back-up childcare and more
  • Vehicle discount program for employees and family members, and management leases
  • Tuition assistance
  • Established and active employee resource groups
  • Paid time off for individual and team community service
  • A generous schedule of paid holidays, including the week between Christmas and New Year's Day
  • Paid time off and the option to purchase additional vacation time.
  • For more information on salary and benefits, click here :

    https : / / corporate.ford.com / content / dam / corporate / us / en-us / documents / careers / 2025-benefits-and-comp-gsr-sal-plan-2.pdf

    This position is a range of salary grades 6-8 .

    Visa sponsorship is not available for this position.

    Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.

    We are an Equal Opportunity Employer committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call 1-888-336-0660.

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