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Assistant Director/Technical Assistant

Fordham University
New York, NY Full Time
POSTED ON 4/27/2025
AVAILABLE BEFORE 5/25/2025
Position Details

Position Information

About Fordham

Founded in 1841, Fordham is the Jesuit University of New York, offering an exceptional education distinguished by the Jesuit tradition to more than 16,000 students in its nine colleges and schools. It has residential campuses in the Bronx and Manhattan, a campus in West Harrison, N.Y., the Louis Calder Center Biological Field Station in Armonk, N.Y., and the London Centre in the United Kingdom.

The University offers a comprehensive benefits package that includes medical, dental, and vision insurance; flexible spending accounts; retirement plans; life insurance; short and long-term disability; employee assistance program ( EAP ); tuition remission; and generous time off.

Successful candidates should have a knowledge of and commitment to the goals of Jesuit Education.

Title of Position Assistant Director/Technical Assistant

Position Number A10695

FLSA Exempt

Scheduled Hours Per Week 35

Department Student Financial Services

Campus Rose Hill

Work Arrangement Hybrid

Hybrid Policy: Please review the Hybrid Policy at www.fordham.edu/hybridpolicy .

Position Summary

Reporting to the Director of Financial Aid Technology and Operations for Student Financial Services, the Assistant Director/Technical Assistant for Student Financial Services assists in managing the technical processes related to the utilization of Powerfaids and design and maintenance of business processes to meet end user requirements.

This position evaluates, analyzes, and processes detailed confidential reports to determine student eligibility for financial assistance using both federal and institutional methodology. The Assistant Director/Technical Assistant provides leadership, administrative effectiveness and financial aid services through an emphasis on individual attention to students and high quality customer service.

The position might require work at other Fordham campuses. Some evening and weekend work is required.

Essential Functions

Involved in all areas of financial aid administration and support, including but not limited to the counseling of students and parents, need analysis, processing of applications, packaging, facilitating the utilization of financing options, and coordinating and taking responsibility for the administration of specific financial aid programs, i.e. scholarships, PELL , HEOP , TAP , etc. as assigned.

Reads, interprets, communicates, and supports compliance with most recent regulatory releases and procedures for assigned programs.

Writes preliminary specifications for the development of computer programs and reports, as well as assists with the implementation and testing of updated software.

Manages the Award Letter, Missing Information, and TAP processes.

Manages and updates the Financial Aid website.

Provides technical support for financial aid processes and reporting.

Essential Functions Note This list is not intended to be an exhaustive list.

The University may assign additional related duties as necessary.

Management Responsibilities Not responsible for supervision or oversight of others.

Additional Functions

Responsible for assisting in the maintenance and troubleshooting of interfaces among the various student systems.

Analysis of large amounts of data using advanced Excel functions, including but not limited to pivot charts and macros.

Trains staff on PowerFAIDS and BANNER navigation.

Performs Financial Aid, Financing, and Admissions presentations.

Participates in professional development workshops.

Required Qualifications: Education and Experience

Bachelor’s degree in Liberal Arts or Business.

Minimum of three years’ experience working with data and reporting.

Required Qualifications: Knowledge and Skills

Must have advanced knowledge of Microsoft Excel, Word, and Access.

Must be committed to quality customer service.

Must possess excellent interpersonal, administrative, management, communication and presentation skills.

Preferred Qualifications

Minimum of three years’ diverse experience in financial aid and student accounts.

Knowledge of Powerfaids, Banner Systems, and SPSS .

Minimum Starting Salary $63,000

Maximum Starting Salary $69,000

Qualifications

Note Salary is commensurate with qualifications, experience, and skills.

Is this a Union position? No

Posting Detail Information

Posting Number A841P

Number of Vacancies 1

Start Date ASAP

Posting Date 04/25/2025

Special Instructions

EEO Statement

Fordham University is committed to excellence through diversity and welcomes candidates of all backgrounds.

Fordham University is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Salary : $63,000 - $69,000

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