Director of Admissions

This position is hybrid - 2 days remote, 3 days in office. Could be more on site during starts or training new hires.

Job description

The Director of Admissions is responsible for directing and coordinating all functions of the school’s Admissions Department in the recruitment and enrollment of students. The DOA is responsible for training, leading, motivating and managing the Admission Team/ process and ensuring that all admissions activities are compliant with regulatory guidelines. The Director will also be responsible for the analytical evaluation of individual Admissions Representatives and Team performance in order to maximize their effectiveness and efficiency in the recruiting of students with the potential to graduate and achieve their career objectives. The Director of Admissions participates as a member of the Campus Management Team.

Responsibilities:

• Work with other departments to ensure the overall success of the campus
• Manage all admissions representative fairly and consistently.
• Through leadership and ability to motivate, instill a positive attitude within department.
• Supervise all Admissions Representatives and provide quarterly job performance reviews and feedback regarding accomplishments and future actions needed.
• Conduct individual and group training sessions as needed (set aside a minimum of two scheduled hours per day, 1 hr. AM/ 1 hr. PM, for individual rep training)
• Hold weekly/monthly meetings with Admissions Representatives to set monthly/quarterly goals within the admissions department.
• Analyze enrollment and individual performance information
• Inspire a sense of Team accountability among departmental staff, Adult and High School.
• Prepare periodic weekly, monthly, quarterly, and yearly reports as required by the Campus Director and/or Regional Vice President.
• Provide continuous training to Admissions Representatives on Telephone and Interviewing Techniques utilizing the Graduate Enrollment Process.
• Utilize Who’s Calling technology as training and monitoring tool by weekly listening to and coaching each rep and making the subsequent journal entries.
• Supervise, monitor, and train all receptionists.
• Train all admissions representative on importance of the career portfolio and the required way to present it to a future student.
• Work with Financial Aid coordinator regarding management of Financial Aid planners.
• Consistently adhering to the admissions best practice checklist and implementing all policy as directed.
• Working with and providing all needed information on a timely basis to the staff.
• Reduce turnover in Admissions through strict adherence to company’s hiring policy, individualized training, preparing high performers for additional responsibilities and establishing a high performance admissions team.