Imaging QA Specialist

To see specific benefits offered by Foresight Financial Group, Inc. and its subsidiary banks, please visit the following link: Foresight Financial Group, Inc. - Career Centers.

Organization Overview:

Foresight Bank is the largest, locally owned community bank in Northern Illinois, with fifteen offices in the counties of Winnebago, Stephenson and Kankakee. Foresight Bank is owned by Foresight Financial Group, Inc., an Illinois corporation founded in 1986, a financial holding company established under the Federal Reserve.

Position Summary:

The Imaging QA Specialist is responsible for providing timely processing of documentation received for Document Imaging upload/scanning and ensuring that exceptional support is provided to staff regarding the management of documentation and imaging.

Primary Responsibilities:

• Upload of loan and deposit documents; as well as indexing and QC of images in AccuSystems.
• Identify high-priority documentation and upload within appropriate timeframes.
• Complete searches in AccuSystems for unmapped docs to correctly file documents and working in conjunction with BASE for corrections in mapping.
• Complete searches for e-signed documents that should not be housed in AccuSystems and delete accordingly.
• Identify and manage AccuSystems clean-up of duplicate accounts, TIN changes, name changes, deceased customers, primary owner changes, etc.
• Scanning Signature Cards and IDs into Synergy for viewing in Xperience and Vertex Teller.
• Pull loan documents for upload from SharePoint folders when loan has closed.
• Provide backup to other Deposit and Loan Shared Services departments as needed.
• Assist with corporate and departmental projects as assigned.
• Assist with gathering and reviewing related audit documentation, copies and reports as requested.
• Assist in identifying possible efficiencies in process and communicating with the Quality Assurance Supervisor.
• Maintain strict confidentiality of all customer records and personal information.
• Maintain compliance with and adhere to all state and federal regulations and bank policies and procedures, including but not limited to Bank Secrecy Act, FACT ACT, Community Reinvestment Act, and EEO/AA/Fair Employment Practices.
• Perform other duties as assigned.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Competencies:

To perform the job successfully, an individual should demonstrate the following competencies. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Customer Service: Advanced ability to fulfill the needs of internal and external customers by anticipating their needs and delivering timely and accurate communication and follow-through.

Planning: Can establish a systematic course of action for self to accomplish objectives in an organized manner; determines priorities and allocates resources effectively.

Communication: Effective written and oral communication skills.

Analytical Thinking: Strong analytical skills including the ability to address situations by using a logical, systematic, sequential approach.

Technical: Advanced working knowledge of banking applications used for Document Imaging. Fluency in Microsoft Word and Excel.

Position Performance Standards:

Handling and reviewing all documentation according to compliance, regulations and bank policies.

Performance Weightings:

40% Competencies

60% Position Performance Standards and Personal Goals

Qualifications:

HS Diploma or equivalent required. Minimum 1 year of banking experience. Scanning/Imaging, AccuSystems, and Jack Henry knowledge preferred. Knowledge of related banking regulations desired.

Physical Demands and Work Environment:

This job operates in a clerical office setting. This role routinely uses standard office equipment such as computers, phones, copy machines, filing cabinets and fax machines. The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This position requires manual dexterity. While performing the duties of this Job, the Team Member is regularly required to sit or stand for extended periods of time.