What are the responsibilities and job description for the Snow Removal & Concierge/Resident Services Staff For 2024 Season position at Forest Highlands Association?
Job Overview :
Provides excellence in customer service to Forest Highlands Golf Club Members and Guests. This position provides concierge services such as shuttle driving, house cleaning, dog walking, house sitting, and other concierge requests. The primary focus of the Concierge / Residential Staff is to provide excellent and aesthetically pleasing work for all of the Members in the Club.
Essential Functions :
- Customer Service - Assist members with recreation program and service information. Provide prompt, polite and professional service to the membership (customer). Maintain a professional appearance by wearing the appropriate uniform at all times. Maintain a clean, sanitary and safe environment.
- Concierge Tasks- Performs indoor and outdoor duties as required in order to enhance resident services.
- Examples of duties include but are not limited to :
- Housekeeping duties (Cleaning, sweep, mop, dust, laundry, vacuum, etc.)
- Elder Care (prepare meals, entertain and engage, spend time and run errands with)
- Babysitting
- Dog Walking / Pet sitting
- Grocery Shopping
- Shuttle Driving (Must be 21 or older)
- House / yard work
- Tech Help
- Moving Help
- Pine needle pick up
- Snow Removal
- Other : Attend monthly meetings and be able to complete other tasks as assigned within the Recreation Department as needed.
Requirements
Qualifications :
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and / or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Minimum Requirements :
Preferred Requirements :
Language Skills :
Reasoning Ability :
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
Interpersonal Relationship / Communication :
Ability to listen and evaluate customer requests (asking the right questions).
Physical Demands and Work Environment :
Equipment / Chemicals Used : 7-14-passenger vehicles (Van and Shuttle), trucks, snow blowers, leaf blowers, shovels, rakes, cleaning chemicals, etc.
Salary Description
18.75 - $20.00 per hour
Salary : $19 - $20
