Key Account Manager

Job Description

Job Description

Job Summary :

The Key Account Manager works with the most strategic accounts in the Formerra portfolio. This position assumes the overall responsibility for building, maintaining and leveraging executive relationships with strategic accounts that allow Formerra to increase customer loyalty, revenue and profitability. Expectations include the ability to sell at all levels of management and build relationships that ensure Formerra will continue to get the first and last look. This role requires a thought leader with the ability to influence cross-functionality, globally. Ability to function independently and effectively coaching matrix personnel in other disciplines to achieve results. Skilled at Customer Centric Selling approaches and effectively selling the value of our products and services are also keys to success. Individual must have the ability to assist customers in problem solving to deliver solutions, and bring energy, enthusiasm and professionalism to their daily routines. This role requires the individual to effectively interact and influence at the managerial peer level and above. Up to 50% travel may be required, including overnight.

Duties / Responsibilities

• Achieve annual sales goals (revenue, volume, margin); must have a proven track record of growing business with large, complex customers.
• Approach the sales process with a high degree of professionalism and effectiveness by successful utilization of Customer Centric Selling skills and tools, such as business reviews, EVE tools, high / wide / deep selling, 5 warning signals, etc.
• Leverage full suite of Formerra’s differentiated products, design / engineering services and capabilities to win based on Formerra’s value.
• Build robust sales funnel through effective CRM system management
• Demonstrate strong business acumen to manage a P&L, working capital, profitability, etc.
• Develop and implement strong strategic account plans to drive both short- and long-term growth at assigned accounts.
• Establish and lead Key Account teams to execute account plans for each assigned account.
• Maintain first-hand knowledge of market dynamics, technology trends and material developments.
• Develop highly productive relationships with key customers, suppliers and internal contacts.

Required Skills / Abilities

Education and Experience :

Formerra is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.