What are the responsibilities and job description for the Front Desk position at Formoso Dental PC?
Overview
We are seeking a motivated and friendly Front Desk Agent to join our team. This role is essential in providing exceptional customer service and support to our clients and visitors. The ideal candidate will possess strong communication skills, be computer literate, and have a passion for helping others. As the first point of contact, you will play a crucial role in creating a welcoming atmosphere and ensuring smooth operations at the front desk.
Responsibilities
- Greet and assist guests and clients in a professional and courteous manner.
- Manage front desk operations, including answering phone calls, responding to inquiries, and directing visitors appropriately.
- Maintain an organized office environment by managing appointments, scheduling meetings, and keeping records up to date.
- Utilize Google Suite for documentation, communication, and scheduling tasks efficiently.
- Provide customer support by addressing concerns or issues promptly and effectively.
- Assist with administrative tasks as needed, including data entry and filing.
- Ensure the front desk area is clean, organized, and well-stocked with necessary supplies.
- Collaborate with other team members to enhance overall service delivery.
- Billing dental insurances,
- Know frequently used ADA codes
- Manage patient ledgers and print invoices, statements
- Check patient eligibility and benefits online or by phone
- Handle patient account receivables and payments
Requirements
- Proven experience in customer service or front desk roles is preferred.
- Strong computer literacy skills with proficiency in Google Suite applications.
- Excellent communication skills, both verbal and written.
- Ability to multitask effectively in a fast-paced environment while maintaining attention to detail.
- Previous experience as a dental/medical receptionist or personal assistant is a plus but not required.
- A friendly demeanor with a strong commitment to providing outstanding customer support.
Join our team as a Front Desk Agent where your skills will be valued, and your contributions will make a difference!
Job Type: Full-time
Pay: $25.00 - $30.00 per hour
Benefits:
- Flexible schedule
Schedule:
- 4 hour shift
- 8 hour shift
Work Location: In person
Salary : $25 - $30