What are the responsibilities and job description for the Key Client Liaison position at Formulife, Inc?
Job Summary
The Key Client Liaison at Formulife, Inc. is responsible for building and maintaining strong, long-lasting relationships with key clients, ensuring their needs are met, and identifying opportunities for growth. Key responsibilities include:
Client Relationship Management: Develop and maintain strong relationships with assigned clients, understanding their needs and ensuring satisfaction.
Order Fulfillment: Oversee the entire order process from receipt to delivery, ensuring that products are manufactured and shipped according to client specifications and timelines.
Issue Resolution: Act as the main point of contact for clients to address any concerns, complaints, or issues, coordinating with internal teams to resolve them quickly and effectively.
Collaboration and Communication: Work closely with Sales, Product Development, Production, Quality Control, Procurement, and Logistics teams to ensure client requirements are clearly communicated and met.
Business Growth: Identify opportunities to expand business with key clients by understanding their evolving needs and proposing additional products or services.
The Key Client Liaison at Formulife, Inc. is responsible for building and maintaining strong, long-lasting relationships with key clients, ensuring their needs are met, and identifying opportunities for growth. Key responsibilities include:
Client Relationship Management: Develop and maintain strong relationships with assigned clients, understanding their needs and ensuring satisfaction.
Order Fulfillment: Oversee the entire order process from receipt to delivery, ensuring that products are manufactured and shipped according to client specifications and timelines.
Issue Resolution: Act as the main point of contact for clients to address any concerns, complaints, or issues, coordinating with internal teams to resolve them quickly and effectively.
Collaboration and Communication: Work closely with Sales, Product Development, Production, Quality Control, Procurement, and Logistics teams to ensure client requirements are clearly communicated and met.
Business Growth: Identify opportunities to expand business with key clients by understanding their evolving needs and proposing additional products or services.
