What are the responsibilities and job description for the Apertura Futura: Customer Service Representative - State Farm Agent Team Member position at Forrest Cobb - State Farm Agent?
- Salary plus commission/bonus
- Paid time off (personal/sick days)
- Valuable experience
- Growth potential/Opportunity for advancement within my agency
Position Overview
- Establish customer relationships and follow up with customers, as needed.
- Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
- Use a customer-focused, needs-based review process to educate customers about insurance options.
- Excellent communication skills - written, verbal and listening
- Self-motivated
- Dedicated to customer service
- Ability to effectively relate to a customer
- Property and Casualty license (must be able to obtain)
- Life and Health license (must be able to obtain)
My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in sugar land, TX and help customers with their insurance and financial services needs, including:
- Auto insurance
- Home insurance
- Life insurance
- Retirement planning
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
Salary : $45,000 - $85,000