EDUCATION SUPPORT ASSISTANT

The Education Support Assistant reports directly to the Director of Education. Must be optimistic, decisive, and organized in order to ensure smooth operations of various processes that contribute to the productivity and services of the department. Is responsible for systematic approach to collecting, aggregating, and analyzing data to support decision making processes. Works closely with Director with Procedures and ensures accurate and timely uploading of documents in Document System. Works with Director to ensure master documents are updated at all times and documents ready for Director to present to Medical Executive Committee and Board of Directors. Monitors Kronos for accuracy and appropriate use according to guidelines and policies. Responsible for Document/Form orders and Lawson office supply orders while monitoring and controlling these resources. Coordinate American Red Cross training and maintain paperwork for all of Forrest Health facilities. Maintain and manage school of nursing paperwork. Coordinates office functions. Performs other job duties as assigned. Demonstrates knowledge and skills to appropriately communicate and interact staff.

Performance Expectations

• Demonstrates ability to order supplies and forms using the Lawson software system.
• Demonstrates ability to manage and upload the required Documents through Taylor Document System.
• Effective technical use of Microsoft Word, Excel, PowerPoint. Organization skills of general office duties.
• Adheres to and promotes the established values of the organization i.e. customer service, safety, compliance standards and practices We CARE philosophy in all aspects of the co-worker interactions.
• Demonstrates skills to maintain a safe and clean work environment.
• Demonstrate the aptitude for serving as timekeeper, make appointment and screen telephone calls.
• Demonstrate the ability to coordinate and schedule designated meetings.
• Demonstrates technical aptitude for operating telephone, fax, scanner, calculator, label printer and computer.
  
  

Education/Skills

Graduate of a recognized technical college or university with an associate degree in a related field preferred.

Work Experience

Three years of experience in management of medical offices or hospital departments is required.

Certification/Licensure-DUE UPON HIRE

• None
  
  

Additional Certification/Licensure - obtained based on the required timeframe below

• Basic Life Support
  
  

Within 30 Days of Employment

Required

Mental Demands:

Must have excellent oral and written communication skills and ability to relate well with all levels of employees, physicians, outside departments, and agencies. Must have high energy level, be able to work independently, demonstrate good leadership and organizational skills, initiative, and ability to prioritize. Must be able to perform as a team member and function under stress.

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