Sergeant

Job Summary:

Under the general supervision of the Chief and Assistant Chief of Police, provides for a customer/guest-oriented management of the Hospital environment for overall assurance of public safety. Performs general public safety, law enforcement duties and investigation in the protection of life and property. Responsible for prevention of crimes, apprehension of criminals and enforcement of all applicable policies, rules, and regulations of Forrest General Hospital and applicable federal, state, and local laws to prevent losses due to accidents and incidents. Demonstrates knowledge and skills to appropriately communicate and interact with the patients, families, and visitors of all age groups while being sensitive to their cultural and religious beliefs. Monitors subordinates effectively and directs their activities as needed to insure they provide quality customer service including established service recovery activities, at all times to patients, families, visitors, and employees. Provides training and coaching to subordinates to develop their ability to perform their jobs and achieve expected results.

Performance Expectations:

• Stays alert and enforces all federal, state, and local laws as well as FGH policies to ensure the safety and well-being of all patients/families, staff, other guests, and the property of the facility at all times.
• Consistently documents all incidents and accidents utilizing approved reports to maintain accurate records for purposes of presenting evidence and shielding the hospital from potential legal action.
• Consistently treats staff members as valued customers by responding to their requests with urgency and accuracy.
• Monitors subordinates effectively and directs their activities as needed to ensure they provide quality customer service including established service recovery activities at all times to patients, families, visitors, and employees.
• Provides on-the-job training and coaching to subordinates to develop their ability to perform their jobs and achieve expected results.

Qualifications:

Education/Skills

Two years college training in law enforcement or a related field and completion of basic law enforcement academy or equivalent practical experience and training required. Ability to communicate clearly, read, write/document thoroughly, and follows written or oral instructions. Ability to successfully complete continuing in-service training required. Considerable knowledge of supervision concepts. Thorough knowledge of law enforcement practices required.

Work Experience:

Six Months or more experience as a Corporal with a minimum of Three years’ experience with law enforcement desired. Extensive related work experience in a related field may substitute for law enforcement experience.

Certification/Licensure-DUE UPON HIRE

• Valid Drivers License

• Mississippi Board of Law Enforcement Standards and Training Law Enforcement Certification.

Mental Demands:

Ability to coach, teach, motivate, and lead others. Ability to produce concise accurate, well-written reports. Ability to solve problems on an independent basis. Ability to work independently and as part of a team. Must demonstrate understanding and belief that the possibility of physical confrontation increases the likelihood of injury. Must have the ability to manage handling of cadavers as part of routine processing with our morgue.