Ministry Services Coordinator

Company Description

Help The Persecuted is an international ministry with a mission to Rescue, Restore, and Rebuild the lives of Persecuted Christians living in places hostile to the Gospel. Indigenous Field Ministry Team members, located in many countries, enable the ministry to address the practical and spiritual needs of persecuted believers, and to share the Gospel with others. The ministry’s vision is to see the persecuted Church endure, flourish, and multiply in hostile places.

Job Description

The Ministry Services Coordinator supports Help The Persecuted’s fundraising activities in the United States and ensures the efficiency of the US advancement team. This includes managing and optimizing donor databases, maintaining contact records, processing donations, handling donor enquiries, general administration support and assisting with fundraising events. This role requires exceptional people and organizational skills; attention to detail, and the ability to manage multiple tasks simultaneously. 

Key responsibilities of the Ministry Services Coordinator include but are not limited to:

Ministry Services

• Collect all Whitemail, BRE’s and process/bank 
• Track online gifts and reconcile with accounting
• Manage and prioritize incoming communications across multiple channels (phone, email, web forms, etc.)

Database and Contact Management

• Maintain and update the donor database (HubSpot, Wealth Engine, etc.) ensuring accuracy and data integrity
• Track and record donations, prepare acknowledgments, and generate regular donor reports for leadership
• Create and manage contact lists of donors, prospects, and stakeholders
• Conduct research, as directed, to identify prospective donors and partnership opportunities

Additional Responsibilities

• Assist the development team with fundraising events
• Provide administrative support to the development team
• Perform other tasks associated with donor engagement, as directed

Qualifications

• Must be in agreement with HTP’s Statement of Faith
• Bachelor’s degree in a relevant field (e.g., Nonprofit Support, Communications, Business) or equivalent experience
• 2 years of experience in a similar role 
• Proficiency with donor databases (e.g., HubSpot, Raiser’s Edge, Wealth Engine) and Microsoft Office Suite
• Exceptional organizational and time management skills with attention to detail and the ability to prioritize and manage multiple projects simultaneously
• Excellent communication and interpersonal skills
• Attention to detail and a high level of accuracy in work
• Ability to work collaboratively as part of a team and independently as needed
• A compassionate service-oriented approach with a passion for ministry work
• Experience in database and gift processing preferred
• Familiarity with project management tools preferred
• Knowledge of donor stewardship and fundraising best practices preferred

Desired Characteristics of Applicants
When Help The Persecuted reviews applicants for an open position, we look for certain characteristics we believe are important to maximizing the ministry of HTP and fully utilizing the spiritual gifts and talents as individuals.

• Christian.  We believe that to contribute to our mission it is essential that a person maintain a vibrant Christian faith.
   
• Called.  Work at HTP is not just another job; it is the work of God and an employee should sense the call of God on his or her life work within the ministry.
   
• Competent.  In addition to being a Christian and having a sense of calling, a person must be fully competent to perform all the duties of the position.
   
• Committed.  Because of HTP’s high standards and its belief in good stewardship, it is essential that all employees manifest a high level of commitment to their job responsibilities and the ministry as a whole.

Additional Information

This is a full-time position with occasional evening or weekend hours required during events
The role may require occasional travel for events and meetings

Compensation and Benefits:

• Salary
• 403(b) retirement plan with matching contribution (following one year in the plan)
• Paid medical and dental; optional vision available
• Paid vacation, holiday and sick time

Help The Persecuted (HTP) is both an equal-opportunity employer and a Christian, nonprofit, religious organization. We conduct hiring without regard to race, color, ancestry, national origin, age, sex, marital status, parental status, or disability of an otherwise-qualified individual. The status of HTP as an equal-opportunity employer does not prevent the organization from hiring staff based on their religious beliefs so that all staff share the same religious commitment, which is central to our stated religious purpose and day-to-day operations. 

This job posting is being managed by Forrest Johnson Recruiting on behalf of Help The Persecuted.