What are the responsibilities and job description for the Office Administrator position at Forrest Management, LLC.?
Job Title: Office Administrator
Location: Forrest Fence, 9867 S Dupont Hwy, Felton, DE 19943
Job Type: Full-Time
About Us:
Forrest Fence is a family and veteran owned business located in Felton, DE that has been serving Delaware and the surrounding areas for more than 20 years. Forrest Fence specializes in fence installation for commercial and residential properties and has a strong commitment to quality customer service and excellence.
Position Overview:
We are seeking a highly organized and motivated Office Administrator to join our team. The ideal candidate will be responsible for managing day-to-day office operations, providing administrative support, ensuring a productive work environment, and providing quality customer service.
Answer customer calls, identify and assess their needs, and provide whatever assistance necessary to create a positive customer experience
Key Responsibilities:
- Office Management: Oversee the daily operations of the office, including maintaining office supplies, equipment, and facilities.
- Administrative Support: Provide administrative assistance to management and staff, including scheduling meetings, handling correspondence, and preparing reports.
- Communication: Serve as the primary point of contact for internal and external communications; respond to inquiries and help as needed.
- Record Keeping: Maintain accurate and organized records, files, and databases
- Customer Service: Answer customer calls, identify and assess their needs, and assist them; Creating a positive customer experience.
- Team Support: Support various teams with ad hoc administrative tasks as needed
- Fence Permitting: Responsible for learning the respective rules and regulations for each service area to ensure installations are compliant. Responsible for completing applications, corresponding with permitting offices and keeping records & notes of open and past applications
Qualifications:
- High school diploma or equivalent; additional qualifications in office administration or related fields are a plus.
- Proven experience in an administrative role, preferably in an office setting.
- Experience in a customer service oriented role
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), Google Suite, office management software (CRM software a plus)
- Strong organizational skills with the ability to multitask and prioritize effectively.
- Excellent verbal and written communication skills.
- Attention to detail and problem-solving abilities.
- Ability to work independently and as part of a team.
What We Offer:
- Competitive compensation
- Opportunities for professional development and growth.
- A casual and positive work environment.
- Benefits including: Medical, Dental, Vision, Life, Short-term Disability, 401(k) retirement
For questions please contact Human Resources Management - Email: tiffany@fgpmgmt.com Call: (302) 222-7455
Salary : $17 - $19
