Executive Meeting Manager

Are you passionate about delivering exceptional client experiences? Do you thrive in fast-paced environments and have a background in hospitality, meetings and events, or hotel operations? If so, we want you to join our team as a Client Relations Manager!

Who We Ar

eForrest Solutions is the nation’s first and leading onsite outsourcing and staffing company. We partner with businesses to provide world-class service, focusing on improving operational efficiency and client satisfaction

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What You'll

DoClient Relationship Managemen

• t:Serve as the daily liaison between clients and Forrest Solution
• s.Build and nurture strong client relationships, ensuring satisfaction through timely issue resolutio
• n.Develop strategic plans to expand services and offerings for client growt
• h.Conduct client satisfaction surveys to identify areas for improvemen
• t.Propose cost-saving and service enhancement initiatives to client

s.Operational Leadershi

• p:Oversee day-to-day operations, ensuring targets and metrics are achieve
• d.Maintain high standards of service delivery, ensuring deadlines and expectations are me
• t.Evaluate and implement best practices in staffing, services, and technolog
• y.Create and monitor short- and long-term goals to meet client objective
• s.Ensure site readiness, including signage, organization, and cleanlines
• s.Analyze and produce weekly management report
• s.Participate in leadership meetings to drive performance and improvement

s.People Leadershi

• p:Attract, retain, and motivate high-performing team
• s.Monitor staff attendance, dress code, and adherence to policie
• s.Address HR, performance, and disciplinary matters as neede
• d.Manage hiring, terminations, and annual performance review
• s.Mentor team members and support career development plan
• s.Provide ongoing training and recognize exceptional performanc

e.What You Brin

• g:A client-first mentality with strong problem-solving skill
• s.High energy, self-confidence, and enthusias
• m.Exceptional listening and communication skills (verbal and written
• ).Ability to adapt communication styles to various audience
• s.Composure under pressure and professionalism in all situation
• s.Technical proficiency with Microsoft Office Suite, Google Docs, and audio/visual equipmen
• t.Physical ability to stand and walk for long periods in a fast-paced environmen

t.Qualification

• s:Minimum 2-3 years of experience in hospitality, hotel management, event planning, or related field
• s.Proven ability to lead and inspire teams while delivering exceptional customer servic
• e.Bachelor’s degree preferred but not require
• d.HS Diploma is a MU

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All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veter