What are the responsibilities and job description for the Receptionist position at Forrest Solutions?
Job Title: Receptionist
Location: Reno, NV
Schedule: Monday – Friday, 8:00 AM to 5:00 PM
Pay Rate: $21-$22/hr
Position Overview: The Receptionist is the welcoming face of our office, serving as a brand ambassador and providing exceptional customer service to clients, guests, and internal staff. The ideal candidate brings professional enthusiasm, a strong attention to detail, and excellent organizational and communication skills.
Key Responsibilities:
- Serve as a professional and friendly first point-of-contact for all visitors and callers.
- Manage the reception desk: opening and closing duties, greeting guests, answering and routing calls, and taking accurate messages.
- Maintain professionalism in appearance, demeanor, and communications at all times.
- Coordinate and schedule conference room bookings and visiting office reservations.
- Regularly confirm and follow up on scheduled reservations.
- Ensure all reception area equipment, including copiers, mail machines, and fax machines, are operational, clean, and stocked with supplies.
- Identify supply needs proactively and coordinate timely reordering.
- Assist in processing and distributing incoming and outgoing mail.
- Manage keycard activation/deactivation, ensuring timely updates for new and terminated employees.
- Maintain visitor security lists, fitness center access, and parking garage coordination.
- Input and track required expenses through Chrome River software.
- Prepare and submit weekly status reports for conference room utilization.
- Maintain cleanliness and organization of reception and waiting areas.
- Support additional reception tasks and special projects as assigned.
Qualifications:
- Exceptional customer service and interpersonal skills.
- Excellent verbal and written communication abilities.
- Professional appearance and a positive, energetic attitude.
- Ability to multitask effectively in a fast-paced environment.
- Experience using standard office equipment (copiers, fax machines, mail machines).
- Familiarity with Microsoft Office Suite; knowledge of Chrome River preferred but not required.
- Strong organizational skills and attention to detail.
- Ability to maintain confidentiality and professionalism in all interactions.
Salary : $21 - $22
