What are the responsibilities and job description for the Claims Examiner (Life & Disability) position at Forrest T. Jones & Company?
Position Summary
The Life and Disability Claims Examiner is responsible for the accurate and timely processing of life and disability claims. The Life and Disability Claims Examiner is expected to provide courteous and prompt response to customer inquiries.
Responsibilities
- Verifies the accuracy and receipt of all required documentation for each claim submitted.
- Evaluates claims for benefit payment according to policy provisions, and assures that the system processes the claim correctly.
- Communicates with insured’s, agents, providers, attorneys and employers.
- Documents the claim and image systems in an accurate manner.
- Contributes to the daily workflow with regular and punctual attendance.
- Adheres to the Claims Department’s established time-in-process, production and quality standards.
- Performs related or other assigned duties as required.
Competencies
- Excellent oral and written communication skills.
- PC skills, including Microsoft Word.
- Typing ability of 45 wpm.
- Ability to learn all functions of claims processing software as is necessary for claims processing and adjudication.
- Must be able to adapt to software changes as they occur.
- Basic knowledge of life and disability claims practices.
- Basic mathematical skills
- Strong interpersonal skills to work effectively with others, able to work in a team environment.
- Strong organizational skills.
- Strong analytical and interpretive skills.
- Ability to meet productivity standards with 99% financial accuracy.
- Ability to be flexible, work under pressure and meet deadlines.
Requisites
- High School Diploma or equivalent.
- Five years of claims processing experience required, preferably disability.
We offer comprehensive benefits to full time employees including company paid medical, STD, LTD and life insurance; plus voluntary dental, vision, Life/AD&D insurance, 401(k) with company-matching, generous paid time off and much more.
We encourage applicants of all ages and experience, as we do not discriminate on the basis of an applicant’s age.
ALL OFFERS OF EMPLOYMENT ARE CONTINGENT UPON PASSAGE OF A DRUG SCREEN AND BACKGROUND CHECK.
