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Senior Director, MarTech

Forsyth Barnes
Chicago, IL Full Time
POSTED ON 2/3/2025
AVAILABLE BEFORE 5/3/2025

Title :

Senior Director, Marketing Technology (MarTech)

Salary : Up to $250,000

Location :

Chicago, Il - Hybrid -

Industry : Retail

Overview

I am currently partnered with a leading Retail Organization on their search for a Senior Director of MarTech. This role will be responsible for driving innovation and aligning marketing technology solutions with enterprise objectives. You will develop and execute a comprehensive roadmap that enhances customer engagement, supports data-driven marketing, and fosters scalable solutions.

Responsibilities

  • Define and implement a marketing technology roadmap in alignment with enterprise marketing strategies.
  • Collaborate with internal stakeholders, including CRM and marketing teams, to ensure technology initiatives support business goals.
  • Oversee the ongoing enhancement of Salesforce Marketing Cloud, ensuring the platform enables personalized, multi-channel customer journeys.
  • Manage the implementation and optimization of a Customer Data Platform (CDP) to support effective audience segmentation and campaign personalization.
  • Partner with enterprise data teams to integrate customer data across platforms and improve the Customer 360 / MDM framework.
  • Work cross-functionally to implement scalable solutions for preference management.
  • Provide day-to-day technical support to marketing teams, resolving issues and optimizing processes.
  • Drive the evolution of the marketing technology stack to align with broader IT and system transformation initiatives.
  • Build and mentor a high-performing marketing technology team, fostering skill development and professional growth.

Key Requirements

  • Proven ability to implement customer preference systems and ensure regulatory compliance.
  • Strong knowledge of enterprise-level customer data integration, including Customer 360 and MDM solutions.
  • Strong experience in marketing technology leadership, with expertise in Salesforce Marketing Cloud and Customer Data Platforms (e.g., Segment).
  • Demonstrated success in leading IT transformations and supporting CRM teams.
  • Exceptional leadership and team-building skills, with experience managing high-performing teams.
  • Proficiency in project management, including resource allocation and timeline tracking.
  • Strong strategic thinking and stakeholder management abilities.
  • Analytical mindset with the ability to translate data insights into actionable strategies.
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    Salary : $250,000

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