What are the responsibilities and job description for the Real Time Crime Center-Supervisor position at Forsyth County Government?
Salary
$60,598.00 Annually
Location
Cumming, GA
Job Type
Full-time
Job Number
03261
Department
Forsyth County Sheriff's Office
Opening Date
02/05/2025
Closing Date
3/5/2025 11:59 PM Eastern
The RTCC Supervisor will provide highly responsible and complex administrative oversight and support to the assigned personnel. In addition, the RTCC Supervisor will adhere to, interpret, and apply Sheriffs Office general orders, directives, and best practices, as well as pertinent federal, state, and local laws, codes, and regulations. In addition, the RTCC Supervisor will compile and disseminate intelligence data relevant to current events, incidents (current and historical), crime, crime patterns, and crime trends.
Minimum Requirements
The following duties are normal for this position. The omission of specific statements of the duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned.
Primary responsibilities will include coordination of training, scheduling, task delegation, and other administrative functions. First line supervisory functions including ensuring staff follow agency policy/ procedures and federal and state laws. Coordinate efforts of supervised shift with directives from the Bureau / Division Commander. Monitor team workload and act as a point of contact for requests within the Sheriffs Office. Collect productivity statistics on a weekly basis and produce weekly reports for the Bureau / Division Commander.
Manages the collection of criminal intelligence data for entry into information storage and retrieval systems. Monitor RTCC software suite for automatically generated alerts and respond if needed. Monitor radio traffic and offer assistance as issues arise. Complete incident reports and after-action reports as needed. Familiarity with the layout of video surveillance grids and be aware of the threats and challenges each precinct faces.
Understand emergency procedures and evacuation procedures for multiple public venues. Identify suspicious criminal activity and assist in effective response.
Operate and monitor internal and external surveillance cameras and state of the art surveillance program. Ensure all components of the Real Time Crime Center surveillance equipment are operating according to expected standards and protocols and report issues as needed. Effectively maneuver multiple surveillance cameras to obtain a better understanding of a situation, document events, and assist with investigation regarding suspicious activity, property damage, acts of violence, etc.
Work closely with sworn law enforcement. Maintain the confidentiality of policy and procedure documentation, emergency response and notification information, administrative material and database information. May act as a training lead for new Analysts when a new employee is assigned to the center. Perform basic Analyst functions as the need arises.
Inputs, accesses, and queries data in various county, state and federal computer systems, including Geographic Information Systems (GIS), Computer Aided Dispatch (CAD), Record Management Systems (RMS), Georgia and National Crime Information Center databases (GCIC/NCIC), and other systems: conducts routine analysis of data sets and databases; performs mapping functions and produces computer generated maps displaying crime activity geographically and temporally; updates and maintains GIS data pertaining to crime analysis; performs routine conversions of data sets from other formats; and queries databases for various analytical information.
Attends training and studies current literature on research methodology, law enforcement issues, and current law enforcement technology.
Testifies in Court: May be required to testify in court to information gathered, processed, and other aspects of the job.
Ability to establish and maintain effective relationships with clients, management, other departments, state agencies, the public, and peers.
Communicates with law enforcement officers via radio, emails, messaging, and other mediums to convey information related to active or post-incident investigations.
Complete Incident Report supplementals as required to document actions involving a criminal case.
May be required to work shift work hours, weekends, and holidays; or support operations of an extended event/ detail; or be on-call as directed.
Additional Functions
This classification is designated as a safety sensitive position which is subject to random drug and alcohol testing and any other drug testing methods as stated in policies adopted by Forsyth County concerning drug and alcohol.
Performs general/clerical tasks, which may include answering telephone calls, typing documents, making copies, sending/receiving faxes, filing documentation, or processing incoming/outgoing mail.
Minimum Qualifications
Performs other related duties as required.
High School Diploma or GED required and successful completion of in-house training; Associate Degree in Criminal Justice, Communications, Business, or related field preferred supplemented by three (3) or more years of progressively responsible and knowledgeable support work experience in a criminal justice or law enforcement agency that provides broad knowledge of law enforcement activities, investigations, and follow up activities or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job.
Personal Leave Accrual
Personal Leave Shall Be Accrued As Follows
0 - 4 Years - 20 days per year - 6.16 hours per pay period
5 - 14 Years - 25 days per year - 7.70 hours per pay period
15 Years - 30 days per year - 9.24 hours per pay period
Observed Holidays
New Year's Day, Martin Luther King Day, Memorial Day, Independence Day, Labor Day, Veteran's Day, Thanksgiving (2), and Christmas (2).
Medical Insurance
The Forsyth County Board of Commissioners offers employees a choice of two medical plans offered by Aetna and a plan offered by Kaiser Permanente.
The Forsyth County Board of Commissioners offers two dental plans from Delta Dental:
The vision plan offered by Forsyth County Board of Commissioners is administered by Aetna and will offer office visit copays for exams, as well as copays for lenses, frames, and contacts.
Basic Life & AD&D Insurance
The Forsyth County Board of Commissioners recognizes the importance of basic life insurance for all of its employees. The Board provides term life insurance and accidental death and dismemberment (AD&D) protection for each full-time employee. This is a County-paid benefit.
Disability Insurance – Short Term and Long Term
100% paid by Forsyth County. Eligibility begins date of hire.
Short Term Disability – 60% of weekly earnings to a maximum of $1,000.00 a week. Eligibility begins 14 days after an accident or sickness and has a benefit period of 24 weeks.
Long Term Disability – 60% of monthly earnings to a maximum of $5,000.00 a month. Eligibility begins at 26 weeks to coordinate with the end of Short Term benefits and continues 24 months (Own Occupation).
Additional Life Insurance And AD&D
Rates vary based on amount of coverage selected. Additional life insurance may be purchased for employee, spouse, and children.
Retirement Plan (401K)
Fully vested at five years of employment – 20% graduated vesting annually. Eligible to begin contributions immediately upon hire.
Six Months through One Year of County Service
Forsyth County matches your contributions, dollar for dollar, up to 5% of your pay. That’s a 100% return on the first 5% of pay you save.
Years One through Five
Forsyth County “seeds” your account with 5% of your pay each year, and matches 100% of what you contribute, up to 5% of your pay.
Years 5 through 10
The County continues its automatic “seed” contribution of 5% of pay, matches up to the first 5% of pay that you contribute, then adds a 50% match up to the next 5%.
After 10 Years of Service
You continue to receive a 100% County match on the first 5% of pay you contribute, and 50% on the next 5% of pay you save. But now, the automatic contribution the County makes to “seed” your account each year increases to 7.5% of your pay.
01
Do you have a high school diploma or a G.E.D?
Do you have at least three (3) years of progressively responsible and knowledgeable support work experience in law enforcement, public administration, or technology field; to include at least one year of experience in a supervisory role?
Do you have a valid driver's license?
Are you at least 18?
Employer Forsyth County
Address 110 East Main Street
Suite 230
Cumming, Georgia, 30040
Phone (770) 781-3088
Website http://agency.governmentjobs.com/forsyth/default.cfm
$60,598.00 Annually
Location
Cumming, GA
Job Type
Full-time
Job Number
03261
Department
Forsyth County Sheriff's Office
Opening Date
02/05/2025
Closing Date
3/5/2025 11:59 PM Eastern
- Description
- Benefits
- Questions
The RTCC Supervisor will provide highly responsible and complex administrative oversight and support to the assigned personnel. In addition, the RTCC Supervisor will adhere to, interpret, and apply Sheriffs Office general orders, directives, and best practices, as well as pertinent federal, state, and local laws, codes, and regulations. In addition, the RTCC Supervisor will compile and disseminate intelligence data relevant to current events, incidents (current and historical), crime, crime patterns, and crime trends.
Minimum Requirements
- Three years of progressively responsible and knowledgeable support work experience in law enforcement, public administration, or technology field; to include at least one year of experience in a supervisory role. Preferable experience in Criminal Intelligence Analysis unit and/or Real Time Crime Center operations.
- Experience in technology-driven policing methods is preferred.
The following duties are normal for this position. The omission of specific statements of the duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned.
Primary responsibilities will include coordination of training, scheduling, task delegation, and other administrative functions. First line supervisory functions including ensuring staff follow agency policy/ procedures and federal and state laws. Coordinate efforts of supervised shift with directives from the Bureau / Division Commander. Monitor team workload and act as a point of contact for requests within the Sheriffs Office. Collect productivity statistics on a weekly basis and produce weekly reports for the Bureau / Division Commander.
Manages the collection of criminal intelligence data for entry into information storage and retrieval systems. Monitor RTCC software suite for automatically generated alerts and respond if needed. Monitor radio traffic and offer assistance as issues arise. Complete incident reports and after-action reports as needed. Familiarity with the layout of video surveillance grids and be aware of the threats and challenges each precinct faces.
Understand emergency procedures and evacuation procedures for multiple public venues. Identify suspicious criminal activity and assist in effective response.
Operate and monitor internal and external surveillance cameras and state of the art surveillance program. Ensure all components of the Real Time Crime Center surveillance equipment are operating according to expected standards and protocols and report issues as needed. Effectively maneuver multiple surveillance cameras to obtain a better understanding of a situation, document events, and assist with investigation regarding suspicious activity, property damage, acts of violence, etc.
Work closely with sworn law enforcement. Maintain the confidentiality of policy and procedure documentation, emergency response and notification information, administrative material and database information. May act as a training lead for new Analysts when a new employee is assigned to the center. Perform basic Analyst functions as the need arises.
Inputs, accesses, and queries data in various county, state and federal computer systems, including Geographic Information Systems (GIS), Computer Aided Dispatch (CAD), Record Management Systems (RMS), Georgia and National Crime Information Center databases (GCIC/NCIC), and other systems: conducts routine analysis of data sets and databases; performs mapping functions and produces computer generated maps displaying crime activity geographically and temporally; updates and maintains GIS data pertaining to crime analysis; performs routine conversions of data sets from other formats; and queries databases for various analytical information.
Attends training and studies current literature on research methodology, law enforcement issues, and current law enforcement technology.
Testifies in Court: May be required to testify in court to information gathered, processed, and other aspects of the job.
Ability to establish and maintain effective relationships with clients, management, other departments, state agencies, the public, and peers.
Communicates with law enforcement officers via radio, emails, messaging, and other mediums to convey information related to active or post-incident investigations.
Complete Incident Report supplementals as required to document actions involving a criminal case.
May be required to work shift work hours, weekends, and holidays; or support operations of an extended event/ detail; or be on-call as directed.
Additional Functions
This classification is designated as a safety sensitive position which is subject to random drug and alcohol testing and any other drug testing methods as stated in policies adopted by Forsyth County concerning drug and alcohol.
Performs general/clerical tasks, which may include answering telephone calls, typing documents, making copies, sending/receiving faxes, filing documentation, or processing incoming/outgoing mail.
Minimum Qualifications
Performs other related duties as required.
High School Diploma or GED required and successful completion of in-house training; Associate Degree in Criminal Justice, Communications, Business, or related field preferred supplemented by three (3) or more years of progressively responsible and knowledgeable support work experience in a criminal justice or law enforcement agency that provides broad knowledge of law enforcement activities, investigations, and follow up activities or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job.
- Will be required to pass a background investigation.
- Required to pass a polygraph examination.
- Must be 18 years of age.
- Must possess and maintain a valid Georgia driver's license.
- Must obtain GCIC certification within 30-days of employment.
- Three years of progressively responsible and knowledgeable support work experience in law enforcement, public administration, or technology field; to include at least one year of experience in a supervisory role. Preferable experience in Criminal Intelligence Analysis unit and/or Real Time Crime Center operations.
- Experience in technology-driven policing methods is preferred.
Personal Leave Accrual
Personal Leave Shall Be Accrued As Follows
0 - 4 Years - 20 days per year - 6.16 hours per pay period
5 - 14 Years - 25 days per year - 7.70 hours per pay period
15 Years - 30 days per year - 9.24 hours per pay period
Observed Holidays
New Year's Day, Martin Luther King Day, Memorial Day, Independence Day, Labor Day, Veteran's Day, Thanksgiving (2), and Christmas (2).
Medical Insurance
The Forsyth County Board of Commissioners offers employees a choice of two medical plans offered by Aetna and a plan offered by Kaiser Permanente.
- Aetna Choice POS II - $2000 Individual Deductible (Basic Plan)
- Aetna Choice POS II - $1000 Individual Deductible (Plus Plan)
- Kaiser Permanente HMO- $0 Individual Deductible
The Forsyth County Board of Commissioners offers two dental plans from Delta Dental:
- Base $1,000 Plan
- Buy-Up $1,500 Plan
The vision plan offered by Forsyth County Board of Commissioners is administered by Aetna and will offer office visit copays for exams, as well as copays for lenses, frames, and contacts.
Basic Life & AD&D Insurance
The Forsyth County Board of Commissioners recognizes the importance of basic life insurance for all of its employees. The Board provides term life insurance and accidental death and dismemberment (AD&D) protection for each full-time employee. This is a County-paid benefit.
Disability Insurance – Short Term and Long Term
100% paid by Forsyth County. Eligibility begins date of hire.
Short Term Disability – 60% of weekly earnings to a maximum of $1,000.00 a week. Eligibility begins 14 days after an accident or sickness and has a benefit period of 24 weeks.
Long Term Disability – 60% of monthly earnings to a maximum of $5,000.00 a month. Eligibility begins at 26 weeks to coordinate with the end of Short Term benefits and continues 24 months (Own Occupation).
Additional Life Insurance And AD&D
Rates vary based on amount of coverage selected. Additional life insurance may be purchased for employee, spouse, and children.
Retirement Plan (401K)
Fully vested at five years of employment – 20% graduated vesting annually. Eligible to begin contributions immediately upon hire.
Six Months through One Year of County Service
Forsyth County matches your contributions, dollar for dollar, up to 5% of your pay. That’s a 100% return on the first 5% of pay you save.
Years One through Five
Forsyth County “seeds” your account with 5% of your pay each year, and matches 100% of what you contribute, up to 5% of your pay.
Years 5 through 10
The County continues its automatic “seed” contribution of 5% of pay, matches up to the first 5% of pay that you contribute, then adds a 50% match up to the next 5%.
After 10 Years of Service
You continue to receive a 100% County match on the first 5% of pay you contribute, and 50% on the next 5% of pay you save. But now, the automatic contribution the County makes to “seed” your account each year increases to 7.5% of your pay.
01
Do you have a high school diploma or a G.E.D?
- Yes
- No
Do you have at least three (3) years of progressively responsible and knowledgeable support work experience in law enforcement, public administration, or technology field; to include at least one year of experience in a supervisory role?
- Yes
- No
Do you have a valid driver's license?
- Yes
- No
Are you at least 18?
- Yes
- No
Employer Forsyth County
Address 110 East Main Street
Suite 230
Cumming, Georgia, 30040
Phone (770) 781-3088
Website http://agency.governmentjobs.com/forsyth/default.cfm
Salary : $60,598
