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Sr. Office Assistant

Forsyth County (NC)
Salem, NC Full Time
POSTED ON 2/9/2025
AVAILABLE BEFORE 2/17/2025
The Forsyth County Department of Public Health WIC Program is seeking a full-time Sr. Office Assistant to support the administrative and financial aspects of the program.

If you like to work with infants, children, and women the Forsyth County WIC Nutrition Program has the job for you.  We are looking for a self-motivated Candidate to provide services for the Women, Infants and Children’s Program (WIC).  Main responsibilities include determine WIC Program income eligibility, scheduling appointments, help with measurements and finger sticks, works at one of the satellite clinics (when needed), explains the program rules and responsibilities to participants, issues electronic cards, explains how to use the benefits, answers phone calls, calls participants to remind them of their appointments.

Work requires interaction with clients form different cultures that speak different languages, and various professional disciplines.  The WIC Program is Federally Funded on a yearly basis.
 
Monday-Friday 8:00 am - 5:00 pm, some Thursday nights 8:00 am - 8:00 pm
(Week working hours no more than 40) When working night clinic hours are adjusted.`The ideal candidate will possess the following knowledge, skills, and abilities:
Significant knowledge of office or work unit procedures, methods and practices.

Significant knowledge of an ability to use correct grammar, vocabulary, spelling and office terminology and ability to proofread.

Ability to record, compile, summarize and perform basic analysis of narrative and numerical materials.

Ability to use a variety of office equipment and to type with accuracy at the speed required by the position.

Ability to use courtesy and tack in performing public contact and communication duties.

Ability to independently apply laws, departmental rules and regulations in the performance of assigned duties.

Ability to use judgement in coordinating and monitoring office procedures and workflow.

Ability to independently  compose and format materials within established guidelines.

Ability to be resourceful in gathering and giving information.

Ability to schedule and coordinate a variety of appointments, meetings and conferences.

Ability to supervise or coordinate the work of other staff, students or volunteers.

Ability to maintain effective working relationships with other employees. Graduation from high school or GED and two years of office/clerical work.

A higher education level may be considered as a substitution for part of the experience requirement.

Valid driver's license required to travel to trainings and satellite clinics.

Bilingual (English/Spanish), preferred.Essential duties and responsibilities include but are not limited to:
Accountable and responsible for dispersing the e-WIC card to clients and also responsible for explaining how to use the card where to use the card.

Assess all applicants for income eligibility

Responsible for the incoming and outgoing  mail on a daily basis.

Responsible for printing the daily appointments at the main site.

Responsible for helping with the missed appointment letters.

Responsible for picking up deliveries when needed and order supplies when clinic supplies are running low.

Weigh and measure infant’s children and women according to state guidelines.

Performed Hemoglobin testing (finger pricks) following OSHA regulations and WIC guidelines.  

Responsible for calling all missed appointments.

Assisting at Satellite Clinic Site as needed.

Salary : $37,108 - $42,674

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