What are the responsibilities and job description for the Communications Office Clerk position at Fort Bend ISD?
Job Overview
The Clerk Office Communications will assist with a variety of advanced level clerical support tasks. The Clerk Office Communications will provide a friendly and helpful atmosphere for visitors and direct incoming telephone calls in a courteous manner at their desk and when supporting the front desk receptionist. The incumbent will perform routine general clerical tasks to support the operations and functions of the department. The position involves some specialized skills and confidential materials.
Position Description
Essential Duties and Responsibilities
Clerical Support
- Provide a high level of customer service to all stakeholders
- Serve as lead point of contact for customer service in department; answering department's main telephone number and assisting visitors; route and assist appropriately
- Daily back up to the building receptionist and switchboard; answering a high volume of telephone calls and / or visitors; route and assist appropriately
- Maintain master schedule for meeting spaces and locations using district room reservation calendar for Board Room, 213, 222A-C
- Prepare, process, scan, file, and maintain correspondence, forms, or other office / department related materials
- Receive / distribute mail
- Perform a wide range of general office responsibilities including emailing, sorting, filing, scanning, and photocopying
- Perform a wide range of data entry tasks, including but not limited to creating letters and spreadsheets
- Utilize district software programs to support the department such as Canva and InDesign
- Operate a variety of business office equipment while performing basic troubleshooting tasks for the equipment, and schedule routine maintenance as needed
- Perform department specific projects and duties
Inventory / Record Keeping / Financials
Event Support
Supervisory Responsibilities
Qualification Requirements
To perform this job successfully, an individual must be able to perform each of the above essential duties satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or abilities, required unless otherwise stated as preferred. Reasonable accommodations may be made to enable individuals with disabilities to perform the essentials functions.
Physical Requirements / Working Conditions
The work environment characteristics and physical demands described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is performed in classrooms, offices, work stations and meeting rooms.
The position requires occasional walking, standing, sitting, bending, stooping, kneeling, crouching, crawling, and lifting / carrying work related items weighing less than 40 pounds, such as books, papers and presentation materials. The employee is regularly required to use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and talk or hear. Specific vision abilities required by this job include close vision, color vision, and the ability to adjust focus. Attendance at conferences and professional development is required. Work involves everyday risks and discomforts which require normal safety precautions when operating equipment or performing job duties. May work prolonged or irregular hours and must be able to maintain emotional control under stress.
