What are the responsibilities and job description for the Receptionist - James Patterson Elementary position at Fort Bend ISD?
Job Overview
Serve as receptionist for a school or department; provide a friendly and helpful atmosphere for visitors to the assigned building and directs incoming telephone calls in a courteous manner. While positions in this class may perform routine general clerical tasks, the assignment of school / departmental receptionist duties differentiates this class from all others in the clerical / secretarial series.
Position Description
Essential Duties and Responsibilities
- Receive a high volume of telephone calls and / or visitors to the school / office served, utilizing telephone "switchboard" equipment such as PBX system or more advanced telephonic transmission systems; maintains attractive and comfortable reception area
- Answer questions of callers according to district policy and takes messages for staff members
- Maintain alphabetical files of staff members' names, room locations and telephone extensions to expedite relaying of calls
- Keep records of toll charges and incoming collect calls for the business office
- Receive and report telephone problems to the telephone company as they arise
- Greet all visitors courteously, determines their needs and directs them to the proper person
- Report immediately the presence in the building of any visitor who bypasses the reception desk and / or any suspicious activity or unusual behavior on the part of visitors
- May be assigned to assign / monitor student office assistants
- May order, receive, examine, and distribute supplies; reviews and channels mail to correct destinations; assists with processing records
- Perform other routine general clerical tasks, assisting other clerical / secretarial staff as assigned, utilizing standard office equipment as necessary
Supervisory Responsibilities
Qualification Requirements
To perform this job successfully, an individual must be able to perform each of the above essential duties satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or abilities, required unless otherwise stated as preferred. Reasonable accommodations may be made to enable individuals with disabilities to perform the essentials functions.
Physical Requirements / Working Conditions
The work environment characteristics and physical demands described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is performed in classrooms, offices, work stations and meeting rooms.
The position requires occasional walking, standing, sitting, bending, stooping, kneeling, crouching, crawling, and lifting / carrying work related items weighing less than 40 pounds, such as books, papers and presentation materials. The employee is regularly required to use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and talk or hear. Specific vision abilities required by this job include close vision, color vision, and the ability to adjust focus. Attendance at conferences and professional development is required. Work involves everyday risks and discomforts which require normal safety precautions when operating equipment or performing job duties. May work prolonged or irregular hours and must be able to maintain emotional control under stress.
Additional Information
