What are the responsibilities and job description for the RECEPTIONIST position at Fort Bragg Harley-Davidson?
Description
Are you energetic and enthusiastic? Are you friendly and approachable? Do you want to get paid while having fun? If so, this might be the place for you!!
Receptionists will greet and interact with our customers to provide an excellent service experience. They will assist with daily set-up and staging of customer areas and maintain a welcoming environment. Receptionists will help direct customers to the appropriate departments to assist with their needs.
Requirements
Customer Service
- Greet guests immediately, in a friendly and welcoming manner
- Provide excellent customer service to all of the dealership's customers
- Work with multiple customers at one time and maintain individual customer satisfaction
- Handle telephone calls quickly and courteously
- Appropriately transfer calls and take messages for all dealership personnel
- Handle customer concerns reasonably, showing empathy and a positive attitude while demonstrating our commitment to excellent customer service
- Collect mail and route it to the correct place
Other Duties as assigned
