What are the responsibilities and job description for the Retail Sales Associate - Customer Service position at Fort Brands?
Join Our Team as a Sales Associate at The Fort!
Are you friendly, positive, and ready to jump into a great team? Do you enjoy helping others find the perfect items? The Fort is looking for enthusiastic people to join our sales team, offering both part-time and flexible schedules. As a Sales Associate, you'll help create a memorable shopping experience for our guests and support our team!
Location: We're hiring at our Columbus location. This role requires a minimum of 15 hours per week, including half of all weekends. We are looking for both full-time and part-time.
What You'll Do
- Be Challenged: Holiday seasons bring excitement and energy, so you'll need to think fast, stay organized, and enjoy a lively atmosphere.
- Be the Brand: We love our team to "Ride for the Brand," wearing the clothing we sell, with great discounts to make that easier.
- Help Customers Feel Welcome: Make shopping enjoyable by engaging with guests, helping them find what they need!
- Be a Quick Learner: Learn about our products and pick up sales tips to assist guests confidently during the season.
Why You'll Love Working Here
- Competitive pay, plus opportunities to earn commissions
- Generous employee discounts (40% off on attire)
- Flexible schedules for work-life balance
- Family-owned, welcoming culture
Key Responsibilities
- Provide excellent customer service
- Work closely with team members in a learning environment
- Achieve daily sales and customer service goals
- Build trust and positive relationships with customers
- Dress in The Fort apparel during shifts
- Lift up to 50 pounds
- Work 50% of weekends and 75% of holidays (required during peak season)
Skills & Qualities We're Looking For
- Positive, friendly attitude with enthusiasm for customer service
- Team player with quick learning skills
- Willingness to engage with customers and suggest items
- Good communication with customers and co-workers
- Basic computer/tablet skills
Departments You'll Work In
- Men's, Youth, Work, Ladies/Juniors
- Saddles & Tack / Equine
- Footwear / Boot Department
- Cashiers / Customer Service
If you're ready to join a fun, fast-paced environment and give exceptional customer, apply now to be part of The Fort's team!
Drug-Free EOE Employer
Salary : $13 - $17
