Donzia Sales Clerk

About the Role:

Obtains or receives merchandise, totals purchase, accepts payment, and makes change for customers in retail store by performing the following duties such as cash handling and guest services. 

Minimum Qualifications:

• High School Diploma or GED, 
• preferred with a minimum of six months to one (1) year retail or cash handling experience ; 
• or equivalent combination of education and experience
• Must be able to obtain and maintain in good standing a Driver’s License and qualify for Fleet Management coverage on company vehicles.

Responsibilities:

• Greets and acknowledges customers in a positive friendly manner. 
• Processes customer transactions to include but not limited to; accepting payment and making change, processing mail and phone orders, answering customer questions, processing lay-a-ways, informs customers of special sales or promotions. 
• Will open and close the business as scheduled and will operate POS system to include all sales transactions and daily count out.
• Will assist in arranging merchandise displays to maintain an attractive appearance of the shop. 
• Assist in inventory control to include but not limited to; shop inventory, preparing beads and supplies, tagging inventory wrapping beads for storage, receiving merchandise, tagging, and stocking products in designated location. 
• Assist in shop cleanliness by use of vacuum, dusting shelves and cleaning glass cases, etc. 
• Assist with Tribal Art purchasing days by signing up venders and marking inventory. 
• Will travel to venues (local and out of state) and assist in marketing our Traditional Fine Arts. 
• Will adhere to company, hotel and shop policies and procedures. 
• Identifies and resolves problems in a timely manner. Gathers and analyzes information skillfully. Completes projects on time and within budget. Demonstrates accuracy and thoroughness. 
• Speaks clearly and persuasively in positive or negative situations, responds well to questions, participates in meetings. Writes clearly and informatively; Edits work for spelling and grammar; Presents numerical data effectively; Able to read and interpret written information. 
• Shows respect and sensitivity for cultural differences; promotes a harassment-free environment. 
• Works with integrity and ethically; Upholds organizational values. 
• Follows policies and procedures; Completes tasks correctly and on time; supports organization's goals and values. Understands the organization's strengths & weaknesses. 
• MUST MAINTAIN STRICT CONFIDENTIALITY OF ALL INFORMATION PROCESSED THROUGH THE DEPARTMENT INCLUDING RECORDS, REPORTS, DOCUMENTS, CONVERSATIONS, ETC. A breach of confidentiality will be subject to appropriate disciplinary action, up to and including termination from employment. 
• Responsible for practicing safe work habits in the performance of the job. 
• Duties and responsibilities will include other activities and areas as needed to carry out position function

Skills:

• Candidate must be a motivated self-starter. 
• Strong attention to detail, the ability to multitask, and must possess strong communication. skills. 
• Demonstrated ability to interact positively, professionally, and effectively with guests, internal and external clients, vendors, etc. Heavy customer service experience in a fast-paced environment required. 
• Strong organizational skills required. 
• Excellent problem resolution skills required. 
• Must be willing to work a flexible schedule to accomplish all major responsibilities and tasks, including evenings, weekends, and holidays. 
• Must maintain excellent attendance standards. 
• Excellent verbal, written and interpersonal communication skills.