What are the responsibilities and job description for the Credit Union Member Services Specialist position at Fort Liberty Federal Credit Union?
Job Overview
At Fort Liberty Federal Credit Union, we are seeking a highly skilled Credit Union Member Services Specialist to join our team. This role plays a vital part in delivering exceptional customer service and supporting the growth of our credit union.
In this position, you will be responsible for conducting in-depth interviews with members and potential members to discuss their needs and preferences regarding our products and services. Your expertise in lending and deposit solutions will enable you to provide personalized recommendations and match our offerings to meet individual needs.
You will also be involved in determining member eligibility, providing information on share and share draft accounts, Term Shares, IRAs, and Utility Deposit Waiver Programs, and assisting with applications and procedural changes related to member accounts. Additionally, you will be responsible for ensuring accountability for cash and checks received, posting, balancing, and preparing items for deposit to the vault clearing.
This role requires strong communication and interpersonal skills, as well as the ability to work effectively in a fast-paced environment. You must be able to maintain confidentiality and handle sensitive information with discretion.
We offer a competitive compensation package and opportunities for professional growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
Required Skills and Qualifications
* High school diploma or equivalent required
* 1-3 years' experience in lending or credit union member service
* Strong working knowledge of credit union products and services
* Ability to communicate effectively with members and staff
Benefits
* Competitive salary and benefits package
* Opportunities for professional growth and development
* Collaborative and supportive work environment
Others
* Willingness to work at any branch location
* Ability to work with a variety of software applications
* General knowledge of laws and regulations pertaining to loan products
At Fort Liberty Federal Credit Union, we are seeking a highly skilled Credit Union Member Services Specialist to join our team. This role plays a vital part in delivering exceptional customer service and supporting the growth of our credit union.
In this position, you will be responsible for conducting in-depth interviews with members and potential members to discuss their needs and preferences regarding our products and services. Your expertise in lending and deposit solutions will enable you to provide personalized recommendations and match our offerings to meet individual needs.
You will also be involved in determining member eligibility, providing information on share and share draft accounts, Term Shares, IRAs, and Utility Deposit Waiver Programs, and assisting with applications and procedural changes related to member accounts. Additionally, you will be responsible for ensuring accountability for cash and checks received, posting, balancing, and preparing items for deposit to the vault clearing.
This role requires strong communication and interpersonal skills, as well as the ability to work effectively in a fast-paced environment. You must be able to maintain confidentiality and handle sensitive information with discretion.
We offer a competitive compensation package and opportunities for professional growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
Required Skills and Qualifications
* High school diploma or equivalent required
* 1-3 years' experience in lending or credit union member service
* Strong working knowledge of credit union products and services
* Ability to communicate effectively with members and staff
Benefits
* Competitive salary and benefits package
* Opportunities for professional growth and development
* Collaborative and supportive work environment
Others
* Willingness to work at any branch location
* Ability to work with a variety of software applications
* General knowledge of laws and regulations pertaining to loan products
