Barback - Sports and Entertainment Bar

JOB TITLE: Barback

DEPARTMENT NAME: WCR Food and Beverage

REPORTS TO: Beverage Manager

SALARY: $16.00

POSITION STATUS: Regular Full-Time NON-EXEMPT

HOUR S PER WEEK: 40

POSITION DESCRIPTION:

Under the direction of the Beverage Supervisor and Beverage Leadership team the Casino Barback is responsible for maintaining the stock and inventory of the bars of the Casino. This includes all ingredients for cocktails and themed beverages including beer, wine, and spirits. In addition, the barback assists in ensuring a clean and organized bar at all times. The barback will assist daily with the service bar for the casino floor up to and including wine service, cocktails, and beer for the casino floor. The barback must be cross-trained in cocktail execution and be fully knowledgeable of the casino's cocktail, spirits, beer, and wine offerings. The barback must be able to perform duties in all casino and resort outlets as designated by business demands. Always maintain the highest level of service standards to provide the best dining experience in the area. Our team will demonstrate and promote our We-Ko-Pa-Way Service Culture at all times.

ESSENTIAL DUTIES:

Provides exceptional guest service to both external and internal guests by maintaining and exhibiting the Casino Resort We-Ko-Pa Way Service Standards

Smile and Greet

Name and Meet

Thank you and Goodbye!

Accountable to all standards outlined in the We-Ko-Pa Way Casino Resort service guide.

Will be responsible for the inventory and stocking of the fine dining bar daily.

Will execute all opening and closing side work including preparing and or ordering all bar garnishes, freshly squeezed juices, bar supplies, mixers, and all other requirements based on restaurant brand standards.

Will assist in executing bar service for the service bar for the casino as needed on a nightly basis.

Maintaining the bar’s cleanliness, bar coolers, and counter with a dedication to deep cleaning and front-of-house sanitation.

When required, ensure consistency in the quality of all cocktails, wine, and beer for all guest orders.

Must assist in maintaining daily inventory and maintain accurate on-hand products and ingredients for all beer, wine, spirits, and cocktail lists.

Must be fully knowledgeable of all menus, ingredients, allergens, and presentations.

Addresses any food, beverage, or service-related guest issues and utilizes creativity and resources available to maintain optimum satisfaction.

Works on the floor 80% of the time with a “hands-on” mentality for guest service.

Must be knowledgeable of all health department standards.

Must receive and have a current Food Handlers Card at all times.

Must complete and maintain DRAM certification or another state-recognized training institution for alcohol safety.

Must complete and follow all restaurant-specific training and SOPs.

Assists in banquet and catering events for the department.

Assists in ensuring restaurant menus are accurate and free of debris.

Performs other related duties as required by the department.

Follows all health and safety guidelines to ensure 100% compliance.

Must be able to lift more than 50 pounds and push or pull 100.

Must be able to obtain and maintain State/Tribal License (including extensive background check).

Must pass a pre-employment drug test.

WORK CONDITIONS:

While performing the duties of this job, the employee is required to:

Bend, reach, stand, and walk for 34-66% of the workday.

Eye/hand coordination for 34-66% of the workday.

Exposed to hot/cold temperatures for 34-66% of the workday.

Exposed to dust/smoke for 1-33% of the workday.

Sit for 1-33% of the workday.

Must be able to obtain and maintain State/Tribal License (including extensive background check).

While working on the casino floor, the employee is exposed to a high level of second-hand smoke and noise daily.

EDUCATION AND/OR EXPERIENCE:

Must have a beer, liquor, and wine knowledge.

Must be able to assist in the execution of beverage service at all times.

Strong communication skills and passion for hospitality.

Self-motivated with attention to detail

Knowledge of beverage operations preferred

Former Bar experience preferred.

INDIAN PREFERENCE:

Preference will be given to qualified applicants who are members of federally recognized Indian tribes. To be considered for Indian Preference, you must submit your Certificate of Indian Blood (CIB) with your application.