What are the responsibilities and job description for the Customer Service Specialist position at Fort Morgan Ace Hardware?
Job Summary
We are seeking a motivated and enthusiastic Sales Associate to join our dynamic team. The ideal candidate will play a crucial role in providing exceptional customer service and driving sales within our retail environment. As a Sales Associate, you will engage with customers, assist them in product selection, and ensure a positive shopping experience.
Duties
- Greet customers warmly and provide assistance in a friendly manner.
- Conduct product demonstrations to showcase features and benefits.
- Operate the cash register and process transactions accurately using POS systems.
- Engage in upselling techniques to enhance customer purchases.
- Maintain knowledge of current promotions, products, and services to effectively assist customers.
- Supervise junior staff members as needed, ensuring adherence to company policies and procedures.
- Handle customer inquiries and resolve issues with professionalism and courtesy.
- Maintain an organized and visually appealing sales floor.
Requirements
- Previous experience in retail sales or customer service is preferred.
- Strong sales skills with the ability to upsell products effectively.
- Proficiency in operating cash registers and POS systems.
- Excellent phone etiquette for handling customer calls.
- Bilingual abilities are a plus, enhancing communication with diverse customers.
- Ability to work collaboratively within a team environment while also being self-motivated.
- Strong interpersonal skills with a focus on providing outstanding customer service.
- Flexibility to work various shifts, including evenings and weekends as required.
Join us in creating memorable shopping experiences for our customers while growing your career in retail!
Job Type: Full-time
Pay: From $14.81 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 4 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
Ability to Commute:
- Brush, CO 80723 (Required)
Ability to Relocate:
- Brush, CO 80723: Relocate before starting work (Required)
Work Location: In person
Salary : $15
