What are the responsibilities and job description for the Technical Support Specialist position at Fort Myers Broadcasting Co?
Join Our Dynamic Broadcast Team as a Technical Support Specialist!
Location: Fort Myers, FL
Department: Engineering
Reports to: Director of Engineering
Are you passionate about technology and thrive in fast-paced environments? We’re on the hunt for a Technical Support Specialist to play a pivotal role in ensuring our broadcast operations run seamlessly. At Fort Myers Broadcasting Company, you’ll be part of an innovative team, working with cutting-edge systems that bring news and entertainment to life!
What You’ll Do:
Full-time new hires: Eligible to participate in all Company benefit plans, including:
Location: Fort Myers, FL
Department: Engineering
Reports to: Director of Engineering
Are you passionate about technology and thrive in fast-paced environments? We’re on the hunt for a Technical Support Specialist to play a pivotal role in ensuring our broadcast operations run seamlessly. At Fort Myers Broadcasting Company, you’ll be part of an innovative team, working with cutting-edge systems that bring news and entertainment to life!
What You’ll Do:
- Keep Us On Air: Install, repair, and maintain hardware and systems essential for broadcast production and news operations.
- Lead System Innovations: Assist with launching new platforms and software upgrades to keep us ahead of the curve.
- Train and Empower: Conduct technical training for staff, helping them troubleshoot and maximize system potential.
- Collaborate Across Teams: Partner with our graphics team to implement and optimize graphics systems for seamless integration.
- Master Inventory Management: Oversee and track hardware inventory to ensure we’re always ready to roll.
- Specialized Support: Provide expertise on ROSS products, supporting news and production teams in achieving flawless broadcasts.
- Drive Technical Projects: Collaborate with engineering on innovative projects, tackling technical challenges with creativity.
- Problem-Solving Expertise: A knack for troubleshooting under pressure while coordinating with engineering and vendors.
- Tech-Savvy Skills: Hands-on experience with broadcast systems, digital electronics, and virtual platforms.
- Communication Excellence: Ability to translate technical concepts for non-technical audiences with ease.
- Broadcast Know-How: Deep understanding of the latest trends and tools in broadcast technology.
- 2-3 years in a technical support or broadcast role.
- Familiarity with live production environments and news operations.
- Bonus: Experience with ROSS broadcast products.
- Innovative Work Environment: Be part of a forward-thinking team that embraces cutting-edge technologies.
- Growth Opportunities: Develop your skills and advance your career in the exciting world of broadcasting.
- Impactful Work: Your contributions will directly support the delivery of news and entertainment to our audience.
Full-time new hires: Eligible to participate in all Company benefit plans, including:
- Health, Dental, Vision Insurance, and HAS
- 1st of the month following 30 days of employment
- Subject to plan terms
- Eligibility for company-paid benefits such as life insurance & EAP and employee-paid benefits such as short-term disability
- PTO – Earned on Accrual Basis
- Company-Paid Holidays
- 401(k)
Southwest Florida is often praised as being one of the healthiest and happiest places in the world with miles of white-sand beaches and a dynamic community. Broadcast Center is an Equal Opportunity Employer and we are a drug-free and smoke-free environment.
