Clinical Education Specialist

Job Type

Full-time

Description

Harbor's Edge is a premier 5-star, resort-style Continuing Care Retirement Community (CCRC) located alongside the beautiful harbor in Norfolk, Virginia. Our community consists of 300 Independent Living Residential Units, a 33-bed (Medicare / private) Skilled Nursing Healthcare Unit, a 40-bed Assisted Living Unit, and 34-bed Memory Support Unit.

We are seeking a highly qualified Clinical Education Specialist to join our team in delivery of excellent care for our residents. The ideal candidates will have senior living experience (e.g., long-term care, assisted living, memory support) with a passion for working with an elderly population. This position is responsible to oversee organizational Compliance, Quality Assurance, and Risk Management efforts. Ensure continual organizational regulatory readiness requirements including areas such as Medicare and HIPAA. Comply with facility policies and procedures, and federal, state, and local standards, guidelines and regulations. Ensure that appropriate risk management precautions and measures are identified, put in place, trained against, regularly monitored, and updated as needed. Exceptional skills to identify clinical staff training needs, design, deliver high quality training for professional development, adapt curriculum as needed, monitor progress, and maintain appropriate records. Ensure high level of competency in clinical procedures, policies, and best practices.

ESSENTIAL DUTIES AND RESPONSIBILITIES :

• Plan, direct and execute comprehensive staff training and compliance programs. Assess individual licensed staff for skills competency. Identify skill gaps and prepare actions to address to include comprehensive training materials, checklists, lesson plans, internal and external resources, hands on demonstrations and simulations, and ensure accurate record keeping. Provide input on budgeting for clinical education development to the Director of Nursing (DON).
• Plan, direct and execute compliance and quality assurance audits in Health Services. Direct efforts of internal and external staff to ensure compliance with federal and state regulations, community policies and procedures, and industry best practices. Initiate programs to ensure continual survey-readiness.
• Oversee Medicare, HIPAA, and Compliance program. Evaluate effectiveness of efforts and recommend adjustments to current practices or programs. Consistently maintain current knowledge of regulations.
• Oversee Quality Assurance program including risk management assessments and corrective programs. Monitor progress and adjust focus areas as needed. Coordinate projects and maintain accurate records.
• Maintain current training topics, comprehensive training materials, delivery methods, and record maintenance. Ensure training equipment and materials are consistently in good working order, up to date, readily accessible, organized and neat.
• Ensure all clinical departments, administrative, inspection, and regulatory procedures and requirements are appropriately followed in accordance with established safety, health, infection prevention, hygiene, and appearance policies and guidelines.
• Participate in a variety of organizational projects (e.g., Electronic Health Records project, etc.) sharing expertise on clinical best practices, regulatory requirements, and licensed staff accountabilities. Create training programs to include internal and external staff supporting implementation.
• Provide observations, recommendations, and reports to the DON as needed. Develop, maintain, and provide draft policy and procedure updates to DON for approval and implementation.
• Participate in surveys / audits and development / execution of correction plans. Act as resource to other departments in quality assurance and compliance efforts.
• Oversee clinical aspects and compliance for new employee orientation for all staff, in partnership with Human Resources.
• Assist Human Resources in placing licensed / certified clinical staff in alternative / light duty work assignments, as well as ensuring active clinical employees' required licensure and certification are current.
• Establish and maintain productive relationships and positive communication with management, teams, and staff, as well as external partners.
• Provide ongoing support and guidance to clinical staff through individual and team coaching sessions, and feedback on performance.
• Model service excellence and serve as an effective resource for appropriate guidance, knowledge, and information.
• May work, when necessary, beyond normal working hours, on weekends, and in other positions as needed. Provide weekend, holiday, and evening on-call and assisting with staffing as needed. Expected to report to work on time and work the full established schedule.

Comprehensive benefit package includes :

EEO / D / V

Requirements

REQUIREMENTS :