What are the responsibilities and job description for the Room Attendant position at FORT PONTCHARTRAIN?
Job Details
Job Location: Detroit, MI
Position Type: Full Time
Education Level: High School
Salary Range: Undisclosed
Job Shift: Day
Job Category: Entry Level
Description
Job Responsibilities:
- Display excellent customer relation skills and proactively greet guests warmly.
- Use wheeled carts to transport linens, towels, toilet items, and cleaning supplies.
- Thoroughly clean guest rooms, make beds, and sanitize bathrooms. Dust and polish furniture and equipment.
- Replenish guest room supplies like drinking glasses, writing materials, and bathroom essentials.
- Vacuum and clean rugs, carpets, upholstered furniture, and draperies.
- Dust and polish furniture and equipment. Shine metalwork fixtures and fittings.
- Wash walls, ceilings, woodwork, windows, door panels, and sills.
- Empty wastebaskets, clean ashtrays, and dispose of trash and waste appropriately.
- Maintain well-stocked, clean, and organized storage areas and carts.
- Follow safety protocols to protect hotel and guest property; report any incidents of damage, theft, or lost items to supervisors.
- Adhere to company, safety, and security policies and procedures; report accidents, injuries, and unsafe conditions to management; complete required safety training and certifications.
- Perform any other duties as assigned.
Job Skills:
- Ability to follow oral or written instructions accurately, often in a repetitive routine.
- Consistent performance of repetitive tasks with precision.
- Capability to lift, carry, or pull heavy objects using hands.
- Service-oriented mindset—actively seeks ways to assist people.
- Coordination skills—able to adjust actions in response to others’ actions.
Qualifications
Job Qualifications: Describe the minimum qualifications necessary to fulfill the job responsibilities.
- Education: High School Diploma or equivalent preferred.
- Experience: Experience in the hospitality industry or other relevant cleaning roles is advantageous.
