Facilities Director

Description

Essential Job Functions:

• Responsible for managing the day-to-day operations of the facilities operations including, the hiring, training, directing and performance of all personnel in accordance with the organizational structure.
• Manages daily maintenance and repairs on all building mechanical systems, equipment and tools, public areas, guest rooms and central plant.
• Writes capital for major repairs and equipment purchases and prepares budgets for yearly department expenditures.
• Manages maintenance of all HVAC’s, kitchen, electric, and gas, energy management equipment, responsible for access keys to entire property and operation of life safety systems throughout property.
• Schedule heavy duty teams.
• Assists Director in ensuring the department meets operation goals. 
• Manages all outside grounds to include cleaning and maintenance.
• Ensures consistent, high quality maintenance standards are maintained for the entire property.
• Creates and maintains a highly professional staff that provides maintenance and cleaning support and excellent team member and customer relations.
• Plans, implements, control and coordinate policy and procedures in keeping with casino objectives.
• Ensures that all department team members are adhering to the attendance policy.
• Ensures that all department team members follow appearance standards.
• Ensures that all department team members understand the Eye-Hi-Goodbye Program and are complying with the program.
• Must be knowledgeable and ensures compliance with all applicable safety regulations, laws, and internal policies/procedures.
• Monitors performance standards regularly and determines work procedures, prepares work schedules, and expedites workflow.
• Issues written and oral instructions.
• Assigns duties and examines work for exactness, neatness, and conformance to policies and procedures.
• Studies and standardizes procedures to improve efficiency of subordinates.
• Maintains harmony among workers and resolves grievances.
• Performs other related duties as may be assigned by reporting senior.
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Core Competencies & Equipment Knowledge:

• Leadership: Able to assume a role of authority as necessary; set an example for coworkers; delegate responsibility and empower team member to make decisions; provide constructive feedback to others.
• Energizing Others: Able to exhibit a can-do approach and inspire team member to excel; use competition to encourage others; develop performance standards and confront negative attitudes; develop a team spirit.
• Influence & Persuasion: Able to convince others in both positive and negative circumstances; use tact when expressing ideas or opinions; present new ideas to authority figures; adapt presentations to suit a particular audience; respond to objections successfully.
• Initiative: Able to bring about great result from ordinary circumstances; prepare for problems or opportunities in advance; transform leads into productive business outcomes; undertake additional responsibilities and respond to situations as they arise without supervision.
• Innovation: Able to challenge conventional practices; adapt established methods for new uses; pursue ongoing system improvement; play with concepts and ideas to create novel solutions to problems; evaluate new technology as potential solutions to existing problems.
• Resource Management:  Able to control one’s own time and time of direct reports; prepare budgets and spend money wisely; ensure that people have needed equipment; identify and fulfill staffing needs.
• Conflict Management: Able to use a win-win approach to resolve controversy; stay objective and fair when dealing with sensitive situations; maintain constructive working relationships despite disagreement.
• Negotiating: Able to obtain agreement from multiple parties; earn trust while working out a deal; use good timing and carefully calculated strategies when bargaining; communicate high value of services; identify hidden agendas that might interfere with resolution of terms.
• Attention to Detail: Able to follow detailed procedures and ensure accuracy in documentation and data; carefully monitor processes; concentrate on routine work details and organize and maintain a system of records.
• Communication: Able to clearly present information through the spoken or written word; read and interpret complex information; talk with customers or team member; listen well.
• Continuous Learning: Able to stay informed of current industry trends; learn and apply new concepts and demonstrate career self reliance; identify own areas of opportunity and set and monitor self-development goals.
• Willingness to Serve: Able to demonstrate a high level of service delivery to do what is necessary to ensure customer satisfaction; deal with service failures and prioritize customer needs.
• Flexibility: Able to remain open-minded and change opinions based on new information; perform a wide variety of tasks and change focus quickly as demands change; manage transitions effectively from task to task; adapt to varying customer needs.  
• Quality: Able to maintain high standards despite pressing deadlines; establish high standards and measures; do work right the first time and inspect materials for flaws; test new methods thoroughly; reinforce excellence as a fundamental priority.
• Integrity: Able to be tactful, maintain confidences, and foster an ethical work environment; prevent inappropriate behavior by coworkers; give proper credit to others; handle all situations honestly.
• Respect: Able to adapt behavior to others’ styles, interact with people who have different values, culture, or backgrounds, be of service to difficult people, optimize the benefits of having a diverse workforce. Able to develop rapport with others and recognize their concerns and feelings; build and maintain long-term associations based on trust; help others.
• Policies, Process, Procedures: Able to act in accordance with established guidelines; follow standard procedures in crisis situations; communicate and enforce organizational policies and procedures; recognize and constructively conform to written rules or practices.
• Team Centered- Able to share due credit with coworkers; display enthusiasm and promote a friendly group working environment; work closely with other departments as necessary; support group decisions and solicit opinions from coworkers; display team spirit.
• Equipment Knowledge-Able to operate various types of office equipment including, but not limited to; personal computers, printers, 10 key adding machines, copy machines, FAX machines, telephone, typewriter, and other departmental related systems.             
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Physical Demands & Work Environment:

The physical demands and work environment characteristics described are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the team member is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear.  The team member is occasionally required to stand; walk; climb or balance; and stoop, kneel, crouch, or crawl.  The team member must be able to lift a maximum of 30 lbs and push, pull, or drag up to 100 lbs. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

While performing the duties of this job, the team member is regularly exposed to risks associated with travel between buildings and back and forth to other areas as may be required due to business demands. The team member is occasionally exposed to fumes or airborne particles, including second-hand environmental smoke. The team member may be exposed to the risks associated in attempting to resolve issues with extremely irate or difficult guests or staff members. The noise level in the work environment varies from light to moderate.

Qualifications

Qualifications:

• Bachelor’s Degree in Plant Operations or equivalent combination of education and experience required with a minimum of five years of leadership experience in plant maintenance operations.
• Experience working with and supervising various trades including electrical, plumbing, carpentry, HVAC Operations, Controls, Monitoring, and cosmetics support.
• Experience working and supervising housekeeping functions.
• Experience with and knowledge of applicable federal, state, and/or local regulatory reporting and compliance requirements.
• Experience with OSHA Health Live and Safety Standards, Elevator Operations systems, Backup Power Systems, UPS, Flywheel and Generators.
• Experience with Electronic Locking Systems and Devices, Potable Water Systems, Filtration, Softeners, Hydrostatic Mixing Valves and Pressure Balancing Valves.
• Comprehensive knowledge of business planning, operational and capital budgeting functions.
• Strong leadership skills and customer service orientation required.
• Must be able to work effectively with peers, staff members, and regulatory agency personnel.
• Strong computer skills to include effective working knowledge of Microsoft Office Products. Knowledge of various life and safety support systems and plant management and energy management and support systems preferred.
• Strong written and oral communication skills required.
• Ability to troubleshoot, identify and solve problems and deal with a variety of situations where only limited standardization exists.
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
• Certified in: Commercial Fire Suppression Systems (Class 3 Minimum); Equipment Inspection and Certification (up to 50 ton); 10-hour OSHA certified; Commercial Swimming Pool and Spa Certified.
• Must be able to obtain and maintain a license from Fort Sill Apache Gaming Commission.