Systems Technician

Education & Experience Requirements

• Associate degree in Computer Science, Information Systems, or related field, or significant college coursework and/or experience in a related field required.

Job Responsibilities

• Setup new computers and related systems. Install, configure, and maintain desktop hardware and software in a timely manner to maximize organizational performance.
• Document installation procedures and hardware/software issues that arise.
• Troubleshoot hardware and software failures and replace or repair as needed.
• Train and provide technical support to end users and other technical support staff in the uses and abilities of systems.
• Maintain security measures to protect data, software, and hardware.
• Troubleshoot network connection problems.
• Contribute to and maintain system and network standards.
• Research and report on new technology.
• Research and report on any IT security threats.
• Perform other duties as requested by management.

Skills Needed

• Ability to communicate technical information to non-technical employees.
• Able to accurately troubleshoot computer and systems problems.
• Must be able to work without close supervision and be capable of self-checking completed work.
• Must possess strong analytical skills to solve hardware and software related issues.

Working Conditions & Physical Requirements

• Fast paced office environment in a manufacturing facility.
• Work hours consist of 40 hours per week.
• Overtime may sometimes be required.
• Travel between facilities required.

Benefits & Wellness Resources

The health and wellbeing of Fort Wayne Metals is a critical part of our culture. In addition to offering medical, dental, vision, life, and disability insurance options to suit your needs, we’d like to share some of the other fundamental resources that make Fort Wayne Metals a premier place to work:

Physical Wellness

• Parkview Wellness Coach
  • Ready to assist with your physical and nutritional wellness needs.
• Gym Facilities
  • 4 onsite gym locations as well as discounts for regional gym facilities
• Health Challenges
  • From pickleball tournaments, sponsored races and sports leagues, to participating in the YMCA’s Corporate Challenge, we have a variety of fun ways to stay active.
  
  

Mental Wellness

• When You Need to Talk
  • 5 sessions of counseling are available to you and all members of your immediate household at no cost.
• Relaxing Time-Off
  • Qualify for Paid Time Off and Holiday Pay on your first day of employment.

Social Wellness

• Epic Events
  • From TinCaps Night to family days at the zoo, we offer multiple activities throughout the year for employees and their families.
• Employee Resource Group
  • A voluntary, employee-led group formed to bring employees together and centered around a common interest or identity.
  
  

Professional Wellness

• Grow Your Career
  • We offer many opportunities to continue your development and growth.
• Performance Feedback
  • Receive regular and constructive feedback from your manager and peers to help you grow and improve.

Financial Wellness

• • Annual Profit Sharing & 401k matching
    • Dropping dollars into your 401k. When you contribute 7%, we’ll contribute 3.5%.
  • Quarterly Bonus
    • When we perform well, everyone benefits! Receive discretionary bonuses each quarter based on company performance.
  • Tuition Reimbursement
    • Getting your first degree? Great! Whatever your major, we’ll help pick up the tab!
  • Your Money Line
    • Employer-provided 1:1 financial guidance, education, & tools – so you can stress less about money and enjoy greater stability & confidence.

Notice to Employees and Applicants:

This job position may require access to controlled technology or technical data; applicant must be a candidate for export licensing and willing to participate in export licensing, if required.

As an Equal Opportunity Employer, Fort Wayne Metals Research Products LLC is proud to be committed to providing an environment that is free from discrimination and harassment based on race, age, creed, color, religion, national origin or ancestry, sex, gender, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or pregnancy and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Fort Wayne Metals is an equal opportunity employer fully committed to achieving a diverse workforce and complies with all Federal and Indiana State laws, regulations, and executive orders regarding non-discrimination.

Fort Wayne Metals Research Products LLC is committed to providing access and reasonable accommodation in its services, activities, programs, and employment opportunities in accordance with the Americans with Disabilities Act and other applicable laws. If reasonable accommodation is needed to participate in the job application, interview process, or to perform essential job functions, please contact Accessibility@fwmetals.com.

Notice to Employees and Applicants