Desktop Support Specialist

Are you computer savvy and enjoy supporting end users? If so, Fort Wayne Newspapers is looking for you to be the company's Desktop Support Specialist.

Responsibilities

• Perform desktop support, ie.e. hardware, software, network, printers, and scanners, for all internal users, both on-site and remote
• Set up new user accounts and profiles, handle any password issues, and support the training and rollout of new applications
• Ability to troubleshoot and fix Tier 1 & 2 IT-related issues

Skills

• Excellent knowledge of Windows 10, Office 365, Active Directory, Group Policy, DNS, and DHCP
• Strong understanding of TCP/IP and other network protocols
• Basic understanding of networks, PC computer support, troubleshooting hardware and software issues
• Good hardware skills with an understanding of Dell & Lenovo laptops, peripheral equipment, printers, basic networking, and other competencies to resolve issues promptly
• Problem solving and troubleshooting skills
• Able to work independently and communicate well as part of a team

Job Type: Full-time

Pay: $45,000.00 - $55,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Ability to Commute:

• Fort Wayne, IN 46802 (Required)

Ability to Relocate:

• Fort Wayne, IN 46802: Relocate before starting work (Required)

Work Location: In person

Salary : $45,000 - $55,000