What are the responsibilities and job description for the Housekeeping - Room Attendant position at Fort William Henry Corporation?
Position Title: Room Attendant
Department: Housekeeping
Reports To: Housekeeping Supervisor / Executive Housekeeper
Compensation: Starting wage is $17.00 per hour plus tips (hire wages for experienced applicants).
- Matching 401K
- PTO
- Hotel Discounts
- Career Development and Advancement Opportunities
- 50% off Meals during working hours
Job Summary:
The Room Attendant is responsible for ensuring the cleanliness and maintenance of guest rooms. This role includes preparing rooms for guests, cleaning, replenishing supplies, and maintaining a high standard of cleanliness and presentation.
Key Responsibilities:
Clean Guest Rooms:
Make beds, change linens, and ensure that all bedding is fresh and properly arranged.
Dust and clean furniture, mirrors, and other room surfaces.
Vacuum carpets and mop floors as required.
Clean and sanitize bathrooms, including toilets, sinks, showers, and floors.
Replenish towels, toiletries, and other room amenities (soap, shampoo, etc.).
Empty trash bins and replace liners.
Room Maintenance:
Report any maintenance issues or damage in guest rooms (e.g., broken furniture, leaking faucets) to the supervisor and maintenance.
Ensure that all room appliances (TV, AC, lights, etc.) are functioning correctly.
Guest Requests:
Respond promptly to guest requests for additional items or services, such as extra pillows, towels, or blankets.
Handle lost and found items according to the hotel's policy.
Inventory Management:
Ensure all housekeeping supplies (cleaning products, linens, toiletries) are maintained and request restocking when necessary.
Maintain a clean and organized work environment.
Compliance and Safety:
Follow health and safety guidelines to ensure safe working practices.
Adhere to hotel policies and procedures, including sanitation standards and security protocols.
Maintain confidentiality and respect for guests' privacy.
Teamwork and Communication:
Work collaboratively with other housekeeping staff and hotel departments.
Communicate any guest feedback, issues, or concerns to the housekeeping supervisor or manager.
Salary : $17
