What are the responsibilities and job description for the Audio-Visual Field Engineer position at FORTÉ?
At AVI, we live and breathe technology. It’s just part of our DNA. We’re deeply passionate about designing and integrating the latest technology for our customers. We cross the entire spectrum of business, government, healthcare, education and entertainment and we’re currently seeking a Field Engineer to join our team.
What you will be doing: You will specialize in the configuring, readying, and troubleshooting of software/network-based product solutions. A fundamental understanding of audio-visual principles, functionality, and terminology is required to be successful.
Responsibilities and Duties
Configuration of manufacturer applications, interfaces, and products based on system/client requirements.
Develop configuration requirements and documents for manufacturer applications and products
Provide support in developing, implementing and testing patch releases and system firmware upgrades.
Plan and execute assigned configuration tasks within deadlines both in the integration lab and the field.
Verify systems integration wiring connectivity and terminations in the lab
Analyze and resolve configuration issues in a timely manner.
Provide support in loading, testing, and documenting results of pre-built customized control programs, touch panel files, and DSP builds.
Verify systems installation wiring connectivity and terminations in the field
Complete final product configuration, testing, and commissioning of system solutions utilizing Field Commissioning Reports
Perform end-user training on specific software applications and interfaces requiring client interaction
Assist in system solutions analysis, design, development, and testing activities.
Develop and maintain configuration policies and procedures.
Review and recommend changes to existing configuration processes.
Provide technical guidance to junior specialists in their assigned job duties.
Required Skills:
At least 5 years of experience in AV Installation, Commissioning and Service
AVIXA CTS/CTS-I and CQT preferred.
Good working knowledge of Crestron, BIAMP, Extron and QSC
Experience with AV industry software platforms. Any direct programming experience is a plus
Strong Networking skills. Any specific certifications or training is a plus.
Experience with Audio tuning, equalization and DSP Programming
Organized, proactive and good communication skills
