What are the responsibilities and job description for the Universal Banker - WB position at Forte Bank?

Job Description

We Exceed Expectations, Every Customer, Every Time . We treat our customers like friends and family. We value the contribution of our front-line team members and believe your energy and passion for serving our customers sets us apart!

Due to an internal transfer, we currently have an opening for a Full-time Universal Banker to join our team in our West Bend, WI location. Interested candidates must be able to work as scheduled Monday to Friday and every other Saturday. See hours below.

The right candidate will be professional, outgoing, social, willing to participate in community and civic organizations in addition to having previous customer service and cash handling experience.

As a Universal Banker you will have the opportunity to make a difference in the lives of our customers every single day. Your focus will be on creating and nurturing relationships with our customers and offering sound banking advice to help solve financial challenges.

What is the role of a Universal Banker?

Smile and welcome our customers!
Accurately process banking transactions (teller role),
Retain and deepen relationships by identifying needs and offering customers financial solutions,
Promote and sell products and services (no quotas!),
Provide account opening, servicing and maintenance,
Help educate customers on digital bank solutions that can make their lives safer, easier, and better, and
Refer customers to internal business partners (business bankers, lenders, and investment service)

Knowledge and skills required for the position are :

High school diploma

A positive attitude and customer focus

Cash handling experience strongly preferred .

Strong organizational skills

Ability to multi-task with a strong attention to detail

Proficient computer skills using Word, the internet, email, the ability to navigate in a Windows environment, basic keyboarding skills

Ability to have a high level of confidentiality and discretion of sensitive information

Excellent problem solving, interpersonal and communication skills

Collaborative team player

Dependable, ability to work as scheduled

You must be able to pass a credit report check and criminal background check

Ability to work as scheduled between the hours of :

Monday - Thursday 8 : 00 am - 5 : 15 pm,

Friday 8 : 00 am - 5 : 45 pm and

TWO Saturdays per month from 8 : 15 am - 12 : 15 pm.

When scheduled a Saturday, we work to schedule you a full day off during the week.

Benefits of Choosing to work at Forte Bank :

Competitive Pay

Very Generous PTO plan, PTO at 30 days!

401(k) with company match up to 4% (immediate vesting!)

Profit sharing

Employee Stock Ownership Program

Employee Celebrations and events

Logo Apparel

Check out our website www.fortebankwi.com or our Facebook page to learn more about our AMAZING organization and culture!

Forte Bank is an Equal Opportunity Employer

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Universal Banker - WB

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