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Dental Office Manager

Forte Dental
Berkley, MI Full Time
POSTED ON 3/3/2025
AVAILABLE BEFORE 6/2/2025

Job description

We are looking for a Front office manager to manage our dental practice. You will act as the ‘face’ of our company and ensure visitors receive a heartwarming welcome. You will coordinate all front desk activities, including insurance claims processing, insurance and accounts aging, statements and schedule management. As a Front office manager, you should combine a pleasant personality with a dynamic professional attitude to supervise and lead our team. Our ideal candidate can deal efficiently with complaints and has a solid customer service approach. Ultimately, you should be able to ensure our front desk provides professional and friendly service to our customers.

Responsibilities

  • Process insurance claims, oversee patient insurance eligibility, manage patient insurance aging and accounts receivable
  • Train, supervise and support office staff, including receptionists, security guards and call center agents
  • Schedule shifts
  • Ensure timely and accurate customer service
  • Handle complaints and specific customers requests
  • Troubleshoot emergencies
  • Monitor stock and order office supplies
  • Ensure proper mail distribution
  • Prepare and monitor office budget
  • Keep updated records of office expenses and costs
  • Ensure company’s policies and security requirements are met

Skills

  • Proven work experience as a Front desk manager or Reception manager
  • Dentrix software proficient
  • Hands on experience with office machines (e.g. fax machines and printers)
  • Thorough knowledge of customer service, office management and basic bookkeeping procedures
  • Proficiency in English (oral and written)
  • Solid knowledge of MS Office, particularly Excel and Word
  • Excellent communication and people skills
  • Good organizational and multitasking abilities
  • Problem-solving skills
  • High School diploma; additional certification is a plus
  • Job Type : Full-time

    Pay : $30.00 - $40.00 per hour

    Benefits :
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee discount
  • Paid time off
  • Schedule :

  • 8 hour shift
  • Experience :

  • Dental Management : 2 years (Preferred)
  • Work Location : In person

    Salary : $30 - $40

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