What are the responsibilities and job description for the Senior Salesforce Administrator position at Forter?
About the role :
We are seeking a highly skilled and detail-oriented Senior Salesforce Administrator to join our Go-To-Market (GTM) Systems team. Reporting to the Senior Manager - GTM Systems, you will serve as a key contributor to the design, maintenance, and enhancement of our Salesforce ecosystem. Your work will directly support sales, marketing, and customer success teams by optimizing workflows, ensuring data integrity, and enabling actionable insights through scalable solutions.
This position is ideal for a seasoned Salesforce professional passionate about enabling GTM teams through innovative, efficient, and effective system designs.
What you'll be doing :
Salesforce Administration and Optimization :
- Manage the configuration, customization, and ongoing maintenance of Salesforce, including user roles, profiles, logic, fields, layouts and integrations.
- Identify and implement enhancements to optimize Salesforce for GTM processes, ensuring alignment with business goals.
- Maintain data quality through regular audits, deduplication efforts, and implementing data hygiene protocols.
System Enhancements and Integrations :
Support and Troubleshooting :
Reporting and Analytics :
Compliance and Best Practices :
What you'll need :
About us :
Digital commerce is built on trust. At every point along the eCommerce journey, businesses must make a critical decision : Can I trust this customer? Answering this simple question accurately and instantly is powerful-it can accelerate revenue growth and strengthen a company's connection with its customers. How do we do it? Forter was founded on the insight that it's not about what is being purchased, nor where- but who is behind the interaction.
The Forter Decision Engine finds patterns across more than one billion identities in our dataset. We isolate fraudsters and protect customers-ensuring everyone gets the experience they deserve. Given that trust is central to how we operate, Forter is very much driven by a defined set of values. We attract remarkable talent and have retention and engagement levels that are well above benchmarks. We're meticulous about strengthening our culture as we grow and ensuring this is an environment where people can have outsized impact.
Trust is backed by data - Forter is a recipient of over 10 workplace and innovation awards, including :
Life as a Forterian :
We are a team of over 500 Forterians spread across 3 different continents. Since 2013, we've raised $525 million from investors such as Tiger Global, Bessemer, Sequoia Capital, March Capital and Salesforce Ventures. We're on a mission to bring trust to global digital commerce so that companies like Nordstrom, Priceline, Instacart and ASOS can block fraud, drive revenue and improve customer experience.
At Forter, we believe unique people create unique ideas, and valuable experience comes in many forms. So, even if your background doesn't match everything we have listed in the job description, we still encourage you to apply and tell us why your skills and values could be an asset to us. By welcoming different perspectives, we grow together as humans and as a company.
Forter is an Equal Employment Opportunity employer that will consider all qualified applicants, regardless of race, color, religion, gender, sexual orientation, marital status, gender identity or expression, national origin, genetics, age, disability status, protected veteran status, or any other characteristic protected by applicable law.
If you need assistance or an accommodation due to a disability, please email us at interviewaccommodation@forter.com. This information will be treated as confidential and used only for the purpose of determining an appropriate accommodation for the interview process.
Benefits :
Hybrid work :
At Forter, we have embraced a hybrid work model that combines the benefits of in-office collaboration with the flexibility of remote work. As part of this exciting approach, Team members are invited to work from the office at least 2 days per week. Within these two days, we encourage employees to join each week, for a department Team Day and for a Hub Day within each office. Your recruiter will share the specifics of these days.
Our hope is that a balance of in-person collaboration will aid massively in employee professional growth, development and relationship-building.
Salary Range : $103,000 - $128,000 annually bonus equity benefits
The referenced salary range is based on the Company's good faith belief at the time of posting. Actual compensation may vary based on factors such as geographic location, work experience, market conditions, and skill level.
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Salary : $103,000 - $128,000
